Activating collective co-production of public services: influencing citizens to participate in complex governance mechanisms in the UK

Tony Bovaird, Gerry Stoker, Tricia Jones, Elke Loeffler, Monica Pinilla Roncancio

Research output: Contribution to journalArticle

39 Citations (Scopus)

Abstract

Previous research has suggested that citizen co-production of public services is more likely when the actions involved are easy and can be carried out individually rather than in groups. This article explores whether this holds in local areas of England and Wales. It asks which people are most likely to engage in individual and collective co-production and how people can be influenced to extend their co-production efforts by participating in more collective activities. Data were collected in five areas, using citizen panels organized by local authorities. The findings demonstrate that individual and collective co-production have rather different characteristics and correlates and highlight the importance of distinguishing between them for policy purposes. In particular, collective co-production is likely to be high in relation to any given issue when citizens have a strong sense that people can make a difference ('political self-efficacy'). 'Nudges' to encourage increased co-production had only a weak effect.

Original languageEnglish
Pages (from-to)47-68
Number of pages22
JournalInternational Review of Administrative Sciences
Volume82
Issue number1
Early online date5 Jun 2015
DOIs
Publication statusPublished - 31 Mar 2016

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coproduction
public service
governance
citizen
self-efficacy
Group

Keywords

  • citizen activation
  • co-production correlates
  • community co-production
  • individual co-production
  • influence strategies
  • nudge

Cite this

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abstract = "Previous research has suggested that citizen co-production of public services is more likely when the actions involved are easy and can be carried out individually rather than in groups. This article explores whether this holds in local areas of England and Wales. It asks which people are most likely to engage in individual and collective co-production and how people can be influenced to extend their co-production efforts by participating in more collective activities. Data were collected in five areas, using citizen panels organized by local authorities. The findings demonstrate that individual and collective co-production have rather different characteristics and correlates and highlight the importance of distinguishing between them for policy purposes. In particular, collective co-production is likely to be high in relation to any given issue when citizens have a strong sense that people can make a difference ('political self-efficacy'). 'Nudges' to encourage increased co-production had only a weak effect.",
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Activating collective co-production of public services : influencing citizens to participate in complex governance mechanisms in the UK. / Bovaird, Tony; Stoker, Gerry; Jones, Tricia; Loeffler, Elke; Pinilla Roncancio, Monica.

In: International Review of Administrative Sciences , Vol. 82, No. 1, 31.03.2016, p. 47-68.

Research output: Contribution to journalArticle

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