Access to information in digital libraries: users and digital divide

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Recognising the importance of information and knowledge in all spheres of human life, the recently held World Summit on Information Society came up with a plan of action for building a global information society. The goal of the world information society initiatives is the same as that of digital library research and development - to make information and knowledge accessibleto everyone in the world. Digital libraries have progressed very rapidly over the past ten or soyears. This paper addresses the two most important aspects of the information society - information users and digital divide. Findings of some large-scale studies on human information behaviour on the web and digital libraries have been discussed. The major findings of a study on access to electronic resources by university students are the presented. Proposed that a one-stop window approach with a task-based information organisation and access system may be the way forward.
Original languageEnglish
Number of pages8
Publication statusPublished - 2004
EventInternational Conference on Digital Libraries - New Delhi, India
Duration: 27 Feb 200427 Feb 2004


ConferenceInternational Conference on Digital Libraries
CityNew Delhi, India


  • digital libraries
  • information retrieval
  • information society
  • digital divide


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