Access denied: employee control of personal communications at work

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

Many employees experience a strained relationship between their paid work and personal lives. Information and communication technologies present new opportunities for reshaping this relationship. In particular, they challenge the spatial and temporal boundary that typically separates the realms. This article focuses on the way that employees use information and communication technologies to attend to personal life matters during the workday. It examines whether employees take advantage of the technical features of the devices and applications to erode the spatial and temporal boundary or, alternatively, whether they engage in practices that otherwise reconfigure the relationship, such as controlling the flow of communication passing between work and personal life. The article argues that the latter is the case. It demonstrates that employees engage in multi-faceted strategies to restrict boundary permeability. This results in individually nuanced interfaces whereby people from workers’ personal lives have varying levels of access to that worker.
LanguageEnglish
Pages694-710
Number of pages17
JournalWork, Employment and Society
Volume27
Issue number4
Early online date7 Mar 2013
DOIs
Publication statusPublished - 2013

Fingerprint

communications
employee
communication technology
information technology
worker
permeability
Communication
Employees
communication
present
experience
Workers
Information and communication technology

Keywords

  • access denied
  • employee control
  • personal communications
  • work
  • work and personal life relationship
  • boundary
  • ICTs
  • space
  • time

Cite this

@article{43d1a419d8aa4a48b2e4f40478f9b3ce,
title = "Access denied: employee control of personal communications at work",
abstract = "Many employees experience a strained relationship between their paid work and personal lives. Information and communication technologies present new opportunities for reshaping this relationship. In particular, they challenge the spatial and temporal boundary that typically separates the realms. This article focuses on the way that employees use information and communication technologies to attend to personal life matters during the workday. It examines whether employees take advantage of the technical features of the devices and applications to erode the spatial and temporal boundary or, alternatively, whether they engage in practices that otherwise reconfigure the relationship, such as controlling the flow of communication passing between work and personal life. The article argues that the latter is the case. It demonstrates that employees engage in multi-faceted strategies to restrict boundary permeability. This results in individually nuanced interfaces whereby people from workers’ personal lives have varying levels of access to that worker.",
keywords = "access denied, employee control, personal communications, work, work and personal life relationship , boundary , ICTs, space , time",
author = "Emily Rose",
year = "2013",
doi = "10.1177/0950017012460329",
language = "English",
volume = "27",
pages = "694--710",
journal = "Work, Employment and Society",
issn = "0950-0170",
number = "4",

}

Access denied : employee control of personal communications at work. / Rose, Emily.

In: Work, Employment and Society , Vol. 27, No. 4, 2013, p. 694-710.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Access denied

T2 - Work, Employment and Society

AU - Rose, Emily

PY - 2013

Y1 - 2013

N2 - Many employees experience a strained relationship between their paid work and personal lives. Information and communication technologies present new opportunities for reshaping this relationship. In particular, they challenge the spatial and temporal boundary that typically separates the realms. This article focuses on the way that employees use information and communication technologies to attend to personal life matters during the workday. It examines whether employees take advantage of the technical features of the devices and applications to erode the spatial and temporal boundary or, alternatively, whether they engage in practices that otherwise reconfigure the relationship, such as controlling the flow of communication passing between work and personal life. The article argues that the latter is the case. It demonstrates that employees engage in multi-faceted strategies to restrict boundary permeability. This results in individually nuanced interfaces whereby people from workers’ personal lives have varying levels of access to that worker.

AB - Many employees experience a strained relationship between their paid work and personal lives. Information and communication technologies present new opportunities for reshaping this relationship. In particular, they challenge the spatial and temporal boundary that typically separates the realms. This article focuses on the way that employees use information and communication technologies to attend to personal life matters during the workday. It examines whether employees take advantage of the technical features of the devices and applications to erode the spatial and temporal boundary or, alternatively, whether they engage in practices that otherwise reconfigure the relationship, such as controlling the flow of communication passing between work and personal life. The article argues that the latter is the case. It demonstrates that employees engage in multi-faceted strategies to restrict boundary permeability. This results in individually nuanced interfaces whereby people from workers’ personal lives have varying levels of access to that worker.

KW - access denied

KW - employee control

KW - personal communications

KW - work

KW - work and personal life relationship

KW - boundary

KW - ICTs

KW - space

KW - time

UR - http://www.scopus.com/inward/record.url?scp=84881241445&partnerID=8YFLogxK

U2 - 10.1177/0950017012460329

DO - 10.1177/0950017012460329

M3 - Article

VL - 27

SP - 694

EP - 710

JO - Work, Employment and Society

JF - Work, Employment and Society

SN - 0950-0170

IS - 4

ER -