A survey of patent users: an analysis of tasks, behavior, search functionality and system requirements

Hideo Joho, Leif A. Azzopardi, Wim Vanderbauwhede

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

42 Citations (Scopus)


With a growing interest in Patent Information Retrieval, there is a need to better understand the context associated with patent users, their tasks, needs and expectations of patent search systems and applications. Patent search is known to be a complex, difficult and challenging activity, usually requiring expert Patent Information Specialists to spend a substantial amount of time sourcing (or not) documents relevant to their particular task. Information Retrieval provides a whole array of possible techniques and tools which could be applied to ease the burden of such retrieval tasks, and also make searching patents more accessible to non-Patent Information Specialists. In this paper, we report the findings from a survey of patent users conducted to ascertain information about patent users and their search requirements with respect to Information Retrieval systems and applications.
Original languageEnglish
Title of host publicationIIiX '10 Proceedings of the Third Symposium on Information Interaction in Context
Place of PublicationNew York, NY, USA
Number of pages12
Publication statusPublished - 18 Aug 2010
Externally publishedYes


  • patent analyst
  • user study
  • patent engineer

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