Abstract
This paper discusses studying banker-customer interactions and behavioural loyalty in retail banking. The paper was presented at the 2004 Liechtenstein financial symposium.
Original language | English |
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Publication status | Unpublished - 2004 |
Event | Liechtensteinisches Finanzdienstleistungs-Symposium - , Liechtenstein Duration: 5 Apr 2004 → … |
Conference
Conference | Liechtensteinisches Finanzdienstleistungs-Symposium |
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Country/Territory | Liechtenstein |
Period | 5/04/04 → … |
Keywords
- banker-customer interactions
- behaviour
- loyalty
- retail banking