Abstract
This paper discusses studying banker-customer interactions and behavioural loyalty in retail banking. The paper was presented at the 2004 Liechtenstein financial symposium.
| Original language | English |
|---|---|
| Publication status | Unpublished - 2004 |
| Event | Liechtensteinisches Finanzdienstleistungs-Symposium - , Liechtenstein Duration: 5 Apr 2004 → … |
Conference
| Conference | Liechtensteinisches Finanzdienstleistungs-Symposium |
|---|---|
| Country/Territory | Liechtenstein |
| Period | 5/04/04 → … |
Keywords
- banker-customer interactions
- behaviour
- loyalty
- retail banking