A multilevel framework of Six Sigma: a systematic review of the literature, possible extensions, and future research

Arumugam Velaayudan, Jiju Antony, Kevin Linderman

Research output: Contribution to journalArticle

Abstract

This paper systematically reviews and synthesizes the academic research on Six Sigma and business performance. The authors track the development of this body of research based on the literature from 2000 to 2012 and synthesize various perspectives into a comprehensive multilevel framework linking leadership, Six Sigma dimensions (organizational and project levels), and performance outcome. The analysis also identifies a measurement model that consists of factors and constructs from the reviewed literature that may help assess the precise nature of the relationship between various dimensions of Six Sigma and business performance. The paper provides implications for practice and suggests new avenues for future research, which would take one to a higher level of understanding of the Six Sigma phenomenon.
LanguageEnglish
Pages36-61
Number of pages16
JournalQuality Managment Journal
Volume21
Issue number4
Publication statusPublished - Oct 2014

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Six Sigma
Systematic review
Business performance
Factors
Measurement model
Academic research

Keywords

  • multi-level theory
  • performance
  • systematic review
  • Six Sigma

Cite this

Velaayudan, Arumugam ; Antony, Jiju ; Linderman , Kevin . / A multilevel framework of Six Sigma : a systematic review of the literature, possible extensions, and future research. In: Quality Managment Journal. 2014 ; Vol. 21, No. 4. pp. 36-61.
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A multilevel framework of Six Sigma : a systematic review of the literature, possible extensions, and future research. / Velaayudan, Arumugam; Antony, Jiju; Linderman , Kevin .

In: Quality Managment Journal, Vol. 21, No. 4, 10.2014, p. 36-61.

Research output: Contribution to journalArticle

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