A manufacturing framework for capability-based product-service systems design

Gokula Vijayumar Annamalai Vasantha, Hitoshi Komoto, Steve Evans, Romana Hussain, Rajkumar Roy, Tetsuo Tomiyama, Ashutosh Tiwari, Stewart Williams

Research output: Contribution to journalArticle

12 Citations (Scopus)
114 Downloads (Pure)

Abstract

Manufacturers aim to design product-service systems (PSS) which integrate services with products to attain sustained competitive advantage from a life cycle perspective. PSS design should be customer-adjusted solutions which are aligned to integrated stakeholders' capabilities, a subject which the extant literature has not sufficiently addressed. This paper proposes a systematic framework for the PSS solution provider to address this aim and operationalizes this through software developed for PSS design which models stakeholders' individual activities and simulates their occurrences depending on their relations. The framework stresses that integrated stakeholders' capabilities define continuing ability to generate a desired operational outcome for the customers. The paper reports a PSS design case for a laser system manufacturer and then applies the framework to it. The industrial experts' views on this framework reveal that it helps to develop PSS design from a holistic systems approach which facilitates a change in the designer's mindset from product-centric to systems-centric. The level of trust and transparency required for this framework is argued to be absent in most industrial sectors, being one of the foremost limitations for implementation of PSS.
Original languageEnglish
Article number8
Number of pages32
JournalJournal of Remanufacturing
Volume3
DOIs
Publication statusPublished - 23 Aug 2013

Fingerprint

manufacturing
Systems analysis
stakeholder
Product design
Transparency
Life cycle
services
product
Lasers
transparency
life cycle
laser
software

Keywords

  • product-service system
  • representation
  • simulation
  • framework
  • design
  • manufacturing framework
  • capability-based product-service systems

Cite this

Annamalai Vasantha, G. V., Komoto, H., Evans, S., Hussain, R., Roy, R., Tomiyama, T., ... Williams, S. (2013). A manufacturing framework for capability-based product-service systems design. Journal of Remanufacturing, 3, [8]. https://doi.org/10.1186/2210-4690-3-8
Annamalai Vasantha, Gokula Vijayumar ; Komoto, Hitoshi ; Evans, Steve ; Hussain, Romana ; Roy, Rajkumar ; Tomiyama, Tetsuo ; Tiwari, Ashutosh ; Williams, Stewart. / A manufacturing framework for capability-based product-service systems design. In: Journal of Remanufacturing. 2013 ; Vol. 3.
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Annamalai Vasantha, GV, Komoto, H, Evans, S, Hussain, R, Roy, R, Tomiyama, T, Tiwari, A & Williams, S 2013, 'A manufacturing framework for capability-based product-service systems design', Journal of Remanufacturing, vol. 3, 8. https://doi.org/10.1186/2210-4690-3-8

A manufacturing framework for capability-based product-service systems design. / Annamalai Vasantha, Gokula Vijayumar; Komoto, Hitoshi ; Evans, Steve; Hussain, Romana; Roy, Rajkumar ; Tomiyama, Tetsuo; Tiwari, Ashutosh; Williams, Stewart.

In: Journal of Remanufacturing, Vol. 3, 8, 23.08.2013.

Research output: Contribution to journalArticle

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Annamalai Vasantha GV, Komoto H, Evans S, Hussain R, Roy R, Tomiyama T et al. A manufacturing framework for capability-based product-service systems design. Journal of Remanufacturing. 2013 Aug 23;3. 8. https://doi.org/10.1186/2210-4690-3-8