A gendered analysis of emotional intelligence in the workplace: issues and concerns for human resource development

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    Abstract

    Drawing on a sociological analysis considering gender, this paper explores how emotional intelligence (EI) abilities are socially constructed and valued. It presents a range of societal trends including ‘the future is female’ to explore how both men and women are perceived and judged against symbolic representations of masculine and feminine when they perform gendered conceptions of EI. The paper illuminates how women and men may be encouraged to take up feminine and masculine interpretations of EI skills but women fare less well. It then examines the effects of EI’s assessment and therapeutic methods in training and work-based use. It argues that these approaches are damaging to individuals when deployed in work environments where masculinised management resides as the dominant framework. Finally, the paper discusses the findings in relation to HRD to reveal important theoretical guidelines for practice.
    Original languageEnglish
    Pages (from-to)221-244
    Number of pages24
    JournalHuman Resource Development Review
    Volume12
    Issue number2
    DOIs
    Publication statusPublished - 1 Jun 2013

    Keywords

    • gender
    • emotional intelligence
    • inequality

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