A framework to inform PSS conceptual design by using system-in-use data

Romana Hussain, Helen Lockett, Gokula Vijayumar Annamalai Vasantha

Research output: Contribution to journalArticlepeer-review

37 Citations (Scopus)


Both the Product-Service System (PSS) literature and industry express a need to close the design loop by using product-in-use data to inform PSS Conceptual Design. Nevertheless, how to actually accomplish this is largely unknown. This research makes use of the literature as well as findings from interviews and case studies with industry as the basis for a framework which could utilise system-in-use (rather than just product-in-use) data from in-service records and receiver needs regarding the use of large, capital-intensive, technical assets to generate solutions which could aid the conception of PSS at the Conceptual Design stage.
Original languageEnglish
Pages (from-to)319-327
Number of pages9
JournalComputers in Industry
Issue number4
Publication statusPublished - May 2012


  • product service system
  • closed loop design
  • PSS conceptual design


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