A flexible toolkit for evaluating person-centred digital health and wellness at scale

Marilyn McGee-Lennon, Matt-Mouley Bouamrane, Eleanor Grieve, Catherine A. O'Donnell, Siobhan O'Connor, Ruth Agbakoba, Alison M. Devlin, Sarah Barry, Annemieke Bikker, Tracy Finch, Frances S. Mair

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

6 Citations (Scopus)
10 Downloads (Pure)

Abstract

The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.
Original languageEnglish
Title of host publicationAdvances in Human Factors and Ergonomics in Healthcare
Subtitle of host publicationProceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare
EditorsV.G. Duffy, N. Lightner
Place of PublicationCham
PublisherSpringer International Publishing AG
Pages105-118
Number of pages14
Volume482
ISBN (Electronic)9783319416526
ISBN (Print)9783319416519
DOIs
Publication statusPublished - 2 Jul 2016
EventAHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare - Walt Disney World, Orlando, United States
Duration: 27 Jul 201631 Aug 2016
Conference number: 7

Publication series

NameAdvances in Intelligent Systems and Computing
PublisherSpringer
Volume482
ISSN (Print)2194-5357

Conference

ConferenceAHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare
CountryUnited States
CityOrlando
Period27/07/1631/08/16

Keywords

  • health informatics
  • eHealth
  • digital health
  • telemedicine
  • implementation
  • evaluation

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    McGee-Lennon, M., Bouamrane, M-M., Grieve, E., O'Donnell, C. A., O'Connor, S., Agbakoba, R., ... Mair, F. S. (2016). A flexible toolkit for evaluating person-centred digital health and wellness at scale. In V. G. Duffy, & N. Lightner (Eds.), Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare (Vol. 482, pp. 105-118). (Advances in Intelligent Systems and Computing; Vol. 482). Cham: Springer International Publishing AG. https://doi.org/10.1007/978-3-319-41652-6_11