A flexible toolkit for evaluating person-centred digital health and wellness at scale

Marilyn McGee-Lennon; Matt-Mouley Bouamrane; Eleanor Grieve; Catherine A. O'Donnell; Siobhan O'Connor; Ruth Agbakoba; Alison M. Devlin; Sarah Barry; Annemieke Bikker; Tracy Finch; Frances S. Mair

doi:10.1007/978-3-319-41652-6_11

A flexible toolkit for evaluating person-centred digital health and wellness at scale

Marilyn McGee-Lennon, Matt-Mouley Bouamrane, Eleanor Grieve, Catherine A. O'Donnell, Siobhan O'Connor, Ruth Agbakoba, Alison M. Devlin, Sarah Barry, Annemieke Bikker, Tracy Finch, Frances S. Mair

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

6 Citations (Scopus)

90 Downloads (Pure)

Abstract

The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

Original language	English
Title of host publication	Advances in Human Factors and Ergonomics in Healthcare
Subtitle of host publication	Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare
Editors	V.G. Duffy, N. Lightner
Place of Publication	Cham
Publisher	Springer International Publishing AG
Pages	105-118
Number of pages	14
Volume	482
ISBN (Electronic)	9783319416526
ISBN (Print)	9783319416519
DOIs	https://doi.org/10.1007/978-3-319-41652-6_11
Publication status	Published - 2 Jul 2016
Event	AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare - Walt Disney World, Orlando, United States Duration: 27 Jul 2016 → 31 Aug 2016 Conference number: 7

Publication series

Name	Advances in Intelligent Systems and Computing
Publisher	Springer
Volume	482
ISSN (Print)	2194-5357

Conference

Conference	AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare
Country/Territory	United States
City	Orlando
Period	27/07/16 → 31/08/16

Keywords

health informatics
eHealth
digital health
telemedicine
implementation
evaluation

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.1007/978-3-319-41652-6_11

McGee-Lennon-etal-AISC2016-flexible-toolkit-evaluating-person-centred-digital-health-wellnessAccepted author manuscript, 139 KB

Marilyn Lennon
- marilyn.lennonstrath.acuk
Person: Academic

Cite this

McGee-Lennon, M., Bouamrane, M-M., Grieve, E., O'Donnell, C. A., O'Connor, S., Agbakoba, R., Devlin, A. M., Barry, S., Bikker, A., Finch, T., & Mair, F. S. (2016). A flexible toolkit for evaluating person-centred digital health and wellness at scale. In V. G. Duffy, & N. Lightner (Eds.), Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare (Vol. 482, pp. 105-118). (Advances in Intelligent Systems and Computing; Vol. 482). Springer International Publishing AG. https://doi.org/10.1007/978-3-319-41652-6_11

McGee-Lennon, Marilyn ; Bouamrane, Matt-Mouley ; Grieve, Eleanor et al. / A flexible toolkit for evaluating person-centred digital health and wellness at scale. Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare. editor / V.G. Duffy ; N. Lightner. Vol. 482 Cham : Springer International Publishing AG, 2016. pp. 105-118 (Advances in Intelligent Systems and Computing).

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title = "A flexible toolkit for evaluating person-centred digital health and wellness at scale",

abstract = "The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called {\textquoteleft}Normalization Process Theory{\textquoteright}. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.",

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author = "Marilyn McGee-Lennon and Matt-Mouley Bouamrane and Eleanor Grieve and O'Donnell, {Catherine A.} and Siobhan O'Connor and Ruth Agbakoba and Devlin, {Alison M.} and Sarah Barry and Annemieke Bikker and Tracy Finch and Mair, {Frances S.}",

note = "The final publication is available at Springer via http://dx.doi.org/10.1007/978-3-319-41652-6_11; AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare ; Conference date: 27-07-2016 Through 31-08-2016",

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McGee-Lennon, M, Bouamrane, M-M, Grieve, E, O'Donnell, CA, O'Connor, S, Agbakoba, R, Devlin, AM, Barry, S, Bikker, A, Finch, T & Mair, FS 2016, A flexible toolkit for evaluating person-centred digital health and wellness at scale. in VG Duffy & N Lightner (eds), Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare. vol. 482, Advances in Intelligent Systems and Computing, vol. 482, Springer International Publishing AG, Cham, pp. 105-118, AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare, Orlando, United States, 27/07/16. https://doi.org/10.1007/978-3-319-41652-6_11

A flexible toolkit for evaluating person-centred digital health and wellness at scale. / McGee-Lennon, Marilyn; Bouamrane, Matt-Mouley; Grieve, Eleanor et al.

Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare. ed. / V.G. Duffy; N. Lightner. Vol. 482 Cham : Springer International Publishing AG, 2016. p. 105-118 (Advances in Intelligent Systems and Computing; Vol. 482).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

TY - GEN

T1 - A flexible toolkit for evaluating person-centred digital health and wellness at scale

AU - McGee-Lennon, Marilyn

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AU - O'Donnell, Catherine A.

AU - O'Connor, Siobhan

AU - Agbakoba, Ruth

AU - Devlin, Alison M.

AU - Barry, Sarah

AU - Bikker, Annemieke

AU - Finch, Tracy

AU - Mair, Frances S.

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AB - The Delivering Assisted Living Lifestyles at Scale (dallas) program was a large-scale, nationwide deployment of digital health and wellbeing products and services in the UK. Telehealth, telecare, mobile apps, personal health records, and assisted living technology were implemented by four large multi-stakeholder consortia and a multidimensional evaluation was carried out across the lifecycle from examining co-design and redesign of services through to rolling out services via statutory, private and consumer routes. A flexible toolkit of descriptive, process and outcome measures was developed and iteratively refined throughout the program. This approach enabled a longitudinal mixed-methods evaluation, underpinned by a robust social theory of implementation called ‘Normalization Process Theory’. There remains uncertainty about the best approaches to real world digital health evaluation. This program provided a unique opportunity to develop the knowledge base and toolkit of qualitative and quantitative methods necessary to evaluate person-centered digital health technologies deployed at scale.

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KW - eHealth

KW - digital health

KW - telemedicine

KW - implementation

KW - evaluation

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ER -

McGee-Lennon M, Bouamrane M-M, Grieve E, O'Donnell CA, O'Connor S, Agbakoba R et al. A flexible toolkit for evaluating person-centred digital health and wellness at scale. In Duffy VG, Lightner N, editors, Advances in Human Factors and Ergonomics in Healthcare: Proceedings of the AHFE 2016 International Conference on Human Factors and Ergonomics in Healthcare. Vol. 482. Cham: Springer International Publishing AG. 2016. p. 105-118. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-319-41652-6_11

A flexible toolkit for evaluating person-centred digital health and wellness at scale

Abstract

Publication series

Conference

Keywords

UN SDGs

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Marilyn Lennon

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