A comparative study between a computer-based and a mobile-based assessment: usability and user experience

Stavros A. Nikou, Anastasios A. Economides

Research output: Contribution to journalArticle

1 Citation (Scopus)
12 Downloads (Pure)

Abstract

Purpose
The purpose of this study is to compare the overall usability and user experience of desktop computers and mobile-devices when used in a summative assessment in the context of a higher education course.

Design/methodology/approach
The study follows a between-groups design. The participants were 110 first-year undergraduate students from a European university. Students in the experimental group participated in the assessment using mobile devices, whereas students in the control group participated using desktop computers. After the assessment, students self-reported their experiences with computer-based assessment (CBA) and mobile-based assessment (MBA), respectively. The instruments used were the user experience questionnaire and the system usability scale.

Findings
Attractiveness and novelty were reported significantly higher in the experimental group (MBA), while no significant differences were found between the two groups in terms of efficiency, perspicuity, dependability and stimulation. The overall score for the system usability was not found to differ between the two conditions.

Practical implications
The usability and user experience issues discussed in this study can inform educators and policymakers about the potential of using mobile devices in online assessment practices, as an alternative to desktop computers.

Originality/value
The study is novel, in that it provides quantitative evidence for the usability and user experience of both desktop computers and mobile devices when used in a summative assessment in the context of a higher education course. Study findings can contribute towards the interchangeable usage of desktop computers and mobile devices in assessment practices in higher education.

Original languageEnglish
Pages (from-to)381-391
Number of pages11
JournalInteractive Technology and Smart Education
Volume16
Issue number4
Early online date5 Aug 2019
DOIs
Publication statusPublished - 18 Nov 2019

Keywords

  • user experience
  • usability
  • mobile learning
  • Higher Education
  • computer-based assessments
  • mobile-based assessment

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