A casual analysis of the impact of information systems and supply chain management practices on operational performance: evidence from manufacturing SMEs in Turkey

Erkan Bayraktar, Mehmet Demirbag, Lenny C.S. Koh, Ekrem Tatoglu, Halil Zaim

    Research output: Contribution to journalArticle

    135 Citations (Scopus)

    Abstract

    This study has empirically tested a framework identifying the causal links among supply chain management (SCM) and information systems (IS) practices, SCM–IS related inhibiting factors and operational performance based on a sample of 203 manufacturing SMEs operating in the manufacture of fabricated metal products and general purpose machinery within the greater metropolitan area of Istanbul in Turkey. Moderating effect of SCM and IS related enabling factors on the above mentioned relationships is also investigated in this study. Tests of hypotheses indicate that both SCM and IS practices positively and significantly influence the operational performance of sample firms. The results of the structural model also indicate a strong support for negative relationships between SCM–IS related inhibitors and the implementation levels of both SCM and IS practices. Similarly, a strong support was found for the hypothesized negative relationship between SCM–IS inhibitors and operational performance of SMEs. Finally, we verified the moderating impact of SCM–IS enablers on the link between SCM practices and operational performance. A similar moderating impact was also found with regard to the relationship between IS practices and operational performance.
    Original languageEnglish
    Pages (from-to)133-149
    Number of pages17
    JournalInternational Journal of Production Economics
    Volume122
    Issue number1
    DOIs
    Publication statusPublished - 2009

    Keywords

    • turkey
    • supply chain management
    • information systems
    • operational performance
    • SMEs
    • casual analysis
    • impact of information systems
    • supply chain
    • manufacturing

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