Project Details
Description
Keynote presentation to ‘The Globalisation of Call Centres – Combatting the Race to the Bottom’, Unite the Union, Globalisation School, Esher, 17 July 2013
Status | Finished |
---|---|
Effective start/end date | 16/07/13 → 18/07/13 |
Keywords
- call centres
- BPO
- globalisation
- offshoring
- India
- Philippines
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