Project Details
Description
Presentation on ‘The Offshoring of Contact Centre and Business Services’ to Birmingham City Councillors, and Officers of Unite the Union and Unison, Birmingham, 24 July 2011
| Status | Finished |
|---|---|
| Effective start/end date | 24/07/11 → 24/07/11 |
Keywords
- offshoring
- globalisation
- global service delivery
- call centres
- contact centres
- bpo
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