Birmingham City Councillors, Birmingham, 24 July 2011

Project: Knowledge Exchange

Project Details

Description

Presentation on ‘The Offshoring of Contact Centre and Business Services’ to Birmingham City Councillors, and Officers of Unite the Union and Unison, Birmingham, 24 July 2011
StatusFinished
Effective start/end date24/07/1124/07/11

Keywords

  • offshoring
  • globalisation
  • global service delivery
  • call centres
  • contact centres
  • bpo