Ambulatory Emergency Care in Lochaber

Project: Non-funded project

Project Details


Supervision of MSc student and client liaison.
Review of the potential for ambulatory emergency care (AEC) delivery in the Lochaber region of Scotland (NHS Highland). Dataset of 12 months of urgent care attendances analysed to identify key conditions, length or stay, and predict future AEC resource needs for new hospital development.

Layman's description

Exploring how the local hospital services can better identify patients with the potential to be safely and effectively managed without admission to hospital in the Lochaber area of NHS Highland for planning their hospital development

Key findings

Large volume of patients with a short stay of attendance with similar conditions that could be managed by accessing an urgent clinic and avoid long waits in the emergency department or admission into the ward. Potential gains with the development of an urgent clinic space to reduce ED attendance and reduce overcrowding and breaches. More efficient patient care with rapid access to facilities to prevent long delays to care decisions. Local team were unaware of the scope of AEC care that could be delivered and was already being undertaken but hidden in the datasets.


Plans and recommendations for dynamic modelling presented to development team for current hospital planning.
Project with the potential to be repeated in other areas to support development of AEC (also known as same day emergency care (SDEC)) in NHS Scotland
Effective start/end date1/06/2115/08/22

UN Sustainable Development Goals

In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This project contributes towards the following SDG(s):

  • SDG 3 - Good Health and Well-being


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