Scottish Design Awards 2021

  • Birnie, Steven (Recipient), smith, andrew w.d. (Recipient) & Day, Phil (Recipient)

Prize: Prize (including medals and awards)


Touchscreens require special consideration as to how they can be used by blind and partially sighted people. Greater adoption of touchscreens in consumer devices means greater acceptance of accessible interaction patterns. But there are differences between consumer devices and self service devices. The User Centered Design Group at NCR sought to develop a touchscreen ATM that could be used by everyone by building accessibility into the solution at a fundamental level.
Degree of recognitionNational


  • NCR
  • Accessible
  • touch
  • visual
  • impairments