Scholarios, D. and Taylor, P. (2011) ‘Beneath the glass ceiling: explaining gendered role segmentation in call centres’, Human Relations, 64.10: 1291-1319

Prize: Prize (including medals and awards)

Awarded date1 Jan 2011
Granting OrganisationsHuman Relations - Best Paper 2011

Keywords

  • call centres
  • gender
  • discrimination