Journal of Service Research "Best Article" Finalist 2014

Prize: Prize (including medals and awards)

Description

Awarded for the Best Paper Finalist in JSR, Volume 17, 2014 to: Matthew Alexander for his paper with Elina Jaakkola, "The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective
Degree of recognitionInternational

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Service system
Value co-creation
Customer engagement
Systems perspective