Journal of Service Research "Best Article" Finalist 2014

Prize: Prize (including medals and awards)


Awarded for the Best Paper Finalist in JSR, Volume 17, 2014 to: Matthew Alexander for his paper with Elina Jaakkola, "The Role of Customer Engagement Behavior in Value Co-Creation: A Service System Perspective
Degree of recognitionInternational


Service system
Value co-creation
Customer engagement
Systems perspective