• United Kingdom

Accepting PhD Students

1998 …2024
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Research Output 1998 2019

2019

A changing world of work. What can we learn from the service sector about employing Millennials (and Gen Z)?

Baum, T., 2 Apr 2019, (Accepted/In press) In : Organizational Dynamics. 23 p.

Research output: Contribution to journalArticle

working-day world
tertiary sector
Workplace
service work
experience

Applying endosymbiosis theory: tourism and its young workers

Robinson, R. N. S., Baum, T., Golubvskaya, M., Solnet, D. J. & Callan, V., 11 Jul 2019, In : Annals of Tourism Research. 78, 12 p., 102751.

Research output: Contribution to journalArticle

young worker
tourism
Tourism
employment relationship
commensalism

Applying sustainable employment principles in the tourism industry: righting human rights wrongs?

Baum, T. & Nguyen, H. T. T., 14 Feb 2019, (Accepted/In press) In : Tourism Recreation Research. 23 p.

Research output: Contribution to journalArticle

human rights
tourism
Tourism
industry
sustainability

A sustainable hospitality and tourism workforce research agenda – exploring the past to create a vision for the future

Mooney, S. & Baum, T., 1 Jun 2019, A Research Agenda for Tourism and Development. Cheltenham, 31 p. (Research Agenda).

Research output: Chapter in Book/Report/Conference proceedingChapter

tourism
working conditions
tourism management
slavery
tourism development

Catering for Scotland's Future Skills Needs: Attracting, Training and Retaining Chefs

Anderson, P., Baum, T., Bourkel, T. & Butler, J., 30 Jun 2019, Glasgow. 73 p.

Research output: Book/ReportCommissioned report

shortage
industry
Open Access
File
workplace
industry
stakeholder
labor market
need

Exploring career (im)mobilities of Kenya hoteliers in the UK

Sambajee, P., Baum, T. & Ndiuini, A., 12 Jun 2019.

Research output: Contribution to conferencePaper

Open Access
File
Kenya
career
migrant
migrant worker
interview
4 Citations (Scopus)
methodology
Hospitality management
Hospitality
social value
world

Tourism employment paradoxes, 1946–2095: a perspective article

Baum, T., Mooney, S., Robinson, R. & Solnet, D., 4 Jul 2019, (Accepted/In press) In : Tourism Analysis. 5 p.

Research output: Contribution to journalArticle

tourism
industry
working conditions
workplace
Paradox
2018
Open Access
File
Tides
Personnel
Creative city
Employment dynamics
Workers

Do relational norms matter in hotel outsourcing relationships? Lesson learned from hotel sectors

Lai, P-C., Espino-Rodríguez, T. F. & Baum, T., 28 Aug 2018, In : Tourism Economics. 38 p.

Research output: Contribution to journalArticle

Open Access
File
outsourcing
tourist destination
structural model
leadership
norm

Gender and emotion in tourism: do men and women tour leaders differ in their performance of emotional labour?

Yim, F., Cheung, C. & Baum, T., 28 Aug 2018, (Accepted/In press) In : Journal of China Tourism Research.

Research output: Contribution to journalArticle

gender-specific factors
gender
emotion
tourism
labor
1 Citation (Scopus)

HR Transformation within the hotel industry: building capacity for change

Baum, T. & Francis, H., 12 Feb 2018, In : Worldwide Hospitality and Tourism Themes. 10, 1, p. 86-100 15 p.

Research output: Contribution to journalArticle

Open Access
File
capacity building
industry
project management
management practice
methodology
16 Citations (Scopus)
Open Access
File
tourism policy
human resource management
human resource
resource management
tourism

Sustaining precarity: critically examining tourism and employment

Robinson, R., Martins, A., Solnet, D. & Baum, T., 12 Oct 2018, (Accepted/In press) In : Journal of Sustainable Tourism. 34 p.

Research output: Contribution to journalArticle

precariousness
tourism
Tourism
sustainability
sustainable development

Work(ing) artefacts: tools of the trade, totems or trophies?

Baum, T. & Robinson, R., 8 Aug 2018, (Accepted/In press) In : Human Relations. p. 1-44 44 p.

Research output: Contribution to journalArticle

Open Access
File
artifact
workplace
nostalgia
everyday life
conversation
2017
8 Citations (Scopus)

Measuring sustainable indigenous tourism indicators: a case of Mah Meri ethnic group in Carey Island, Malaysia

Kunasekaran, P., Gill, S. S., Ramachandran, S., Shuib, A., Baum, T. & Affandi, S. H. M., 18 Jul 2017, In : Sustainability. 28 p.

Research output: Contribution to journalArticle

Open Access
File
ethnic group
ecotourism
Malaysia
Sustainable development
tourism

Workplace sexual harassment: exploring the experience of tour leaders in an Asian context

Cheung, C., Baum, T. & Hsueh, A., 3 Jan 2017, (Accepted/In press) In : Current Issues in Tourism. p. 1-28 28 p.

Research output: Contribution to journalArticle

Open Access
File
sexual harassment
workplace
leader
industry
turnover
2016
29 Citations (Scopus)

Sustainability and the tourism and hospitality workforce: a thematic analysis

Baum, T., Cheung, C., Kong, H., Kralj, A., Mooney, S., Nguyễn Thị Thanh, H., Ramachandran, S., Dropulić Ružić, M. & Siow, M. L., 17 Aug 2016, In : Sustainability. 8, 8, p. 809 - 830 21 p.

Research output: Contribution to journalArticle

Open Access
File
Sustainable development
sustainable development
tourism
Tourism
sustainability
2 Citations (Scopus)

The meaning of applied creativity in the culinary industry

Lin, P. M. C. & Baum, T., 11 Oct 2016, In : International Journal of Hospitality and Tourism Administration. 17, 4, p. 429-448 20 p.

Research output: Contribution to journalArticle

Open Access
File
industry
market
Creativity
Industry
Taiwan
43 Citations (Scopus)

Tourism workforce research: review, taxonomy and agenda

Baum, T., Kralj, A., Robinson, R. N. S. & Solnet, D. J., 30 May 2016, In : Annals of Tourism Research. 60, p. 1-22 22 p.

Research output: Contribution to journalArticle

Open Access
File
taxonomy
tourism
Tourism
meso level
macro level

Young at heart, but what about my body? Age and aesthetic labour in the hospitality and retail industries

Nickson, D. & Baum, T., 16 Dec 2016, The Palgrave Handbook of Age Diversity and Work. Parry, E. & McCarthy, J. (eds.). 1st ed. London, p. 539-559 21 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

2015
6 Citations (Scopus)

Are all my volunteers here to help out? Clustering event volunteers by their motivations

Lockstone-Binney, L., Holmes, K., Smith, K., Baum, T. & Storer, C., 1 Dec 2015, In : Event Management. 19, 4, p. 461-477 17 p.

Research output: Contribution to journalArticle

Open Access
File
sport
factor analysis
test
Clustering
Volunteers
1 Citation (Scopus)
Open Access
File
Services marketing
Human resource management
Marketing
Strategic marketing
Workforce
71 Citations (Scopus)

Human resources in tourism: still waiting for change? - a 2015 reprise

Baum, T., Oct 2015, In : Tourism Management. 50, p. 204–212 9 p.

Research output: Contribution to journalArticle

Open Access
File
human resource
human resources
tourism
Tourism
Personnel
34 Citations (Scopus)

The impact of tour service performance on tourist satisfaction and behavioral intentions: a study of Chinese tourists in Hong Kong

Chan, A., Hsu, C. H. C. & Baum, T., 1 Apr 2015, In : Journal of Travel and Tourism Marketing. 32, 1-2, p. 18-33 16 p.

Research output: Contribution to journalArticle

Open Access
File
Service performance
Tourist satisfaction
Behavioral intention
Hong Kong
Tourists
Tourism
Employment policy
Small and medium-sized enterprises
Turkey
Job creation
2014
26 Citations (Scopus)
human resource management
human resource
resource management
industry
management practice
7 Citations (Scopus)

An Asia-Pacific core-periphery futures paradox: Divergent worker and tourist mobilities

Robinson, R., Ritchie, B., Kralj, A., Solnet, D., Baum, T. & Ford, R., 2014, In : Journal of Travel Research.

Research output: Contribution to journalArticle

tourist
tourism
Tourism
worker
scenario
12 Citations (Scopus)

Discourse about workforce development in tourism – an analysis of public policy, planning and implementation in Australia and Scotland: hot air or making a difference?

Solnet, D., Nickson, D., Richard, R. N. S., Kralj, A. & Baum, T., 21 Nov 2014, In : Tourism Analysis. 19, 5, p. 609-623 15 p.

Research output: Contribution to journalArticle

policy implementation
tourism
air
stakeholder
public sector

Enhancing the Capacity of Tourism Workforce in the OIC Member Countries for Improved Tourism Service Quality

Baum, T. & Reid, P., 1 Sep 2014, Ankara. 127 p.

Research output: Book/ReportCommissioned report

Event Volunteering: International Perspectives on the Event Volunteering Experience

Smith, K. A. (ed.), Lockstone-Binney, L. (ed.), Holmes, K. (ed.) & Baum, T. (ed.), 5 May 2014, Abington. 212 p. (Routledge Advances in Event Research Series)

Research output: Book/ReportBook

Volunteering
Volunteers
International research
Cross-national study
Music
13 Citations (Scopus)

The Asia-Pacific tourism workforce of the future: using Delphi techniques to identify possible scenarios

Solnet, D., Baum, T., Kralj, A., Robinson, R., Ritchie, B. & Olsen, M., 1 Nov 2014, In : Journal of Travel Research.

Research output: Contribution to journalArticle

tourism
Tourism
scenario
Planning
matrix
1 Citation (Scopus)

Tourism and Cricket: Travels to the Boundary

Baum, T. (ed.) & Butler, R. (ed.), 1 Aug 2014, Bristol. 208 p.

Research output: Book/ReportBook

cricket
tourism
sport
tourist attraction
student
2013
4 Citations (Scopus)

Dimensions of customer loyalty in hospitality micro-enterprises

Haghighi, A. M., Baum, T. & Shafti, F., 2013, In : Services Industries Journal. 23 p.

Research output: Contribution to journalArticle

Industry
Managers
Customer loyalty
Micro-enterprises
Hospitality
7 Citations (Scopus)

Event studies: finding fool’s gold at the rainbow’s end?

Baum, T., Lockstone-Binney, L. & Robertson, M., 2013, In : International Journal of Event and Festival Management. 4, 3, p. 179-185 7 p.

Research output: Contribution to journalArticle

Event study
Event management
Design methodology
Management education
Charts

International Perspectives on Women and Work in Hotels, Catering and Tourism

Baum, T., 7 Apr 2013, Geneva, 75 p. (SECTOR Working Paper; vol. 289).

Research output: Working paper

Tourism
Women and work
Hotels
Employers
Wages
8 Citations (Scopus)

The constructing model of culinary creativity: an approach of mixed methods

Peng, K-L., Lin, M-C. & Baum, T., 31 Aug 2013, In : Quality and Quantity. 47, 5, p. 2687-2707 21 p.

Research output: Contribution to journalArticle

Mixed Methods
creativity
Analytic Hierarchy Process
Model
development of creativity
53 Citations (Scopus)

The mobilities of hospitality work: an exploration of issues and debates

Duncan, T., Scott, D. & Baum, T., Apr 2013, In : Annals of Tourism Research. 41, p. 1-19 19 p.

Research output: Contribution to journalArticle

File
tourism
Tourism
lifestyle
labor
employee

Tourism and Souvenirs: Glocal Perspectives from the Margins

Cave, J. (ed.), Jolliffe, L. (ed.) & Baum, T. (ed.), 4 Jul 2013, Bristol. 224 p.

Research output: Book/ReportBook

tourism
cultural change
ecotourism
urbanization
politics
2012
11 Citations (Scopus)
human resource management
human resource
resource management
tourism
Tourism

Migrant Workers in the International Hotel Industry

Baum, T., 1 Apr 2012, Geneva, 49 p. (International Migration Paper; vol. 112).

Research output: Working paper

Hotel industry
Migrant workers
Workforce
Skill development
Destination
12 Citations (Scopus)

Relocating empowerment as a management concept for Asia

Cheung, C., Baum, T. & Wong, A., 1 Jan 2012, In : Journal of Business Research. 65, 1, p. 36-41 6 p.

Research output: Contribution to journalArticle

File
Asia
Empowerment
Employee empowerment
Hotel managers
Work place
14 Citations (Scopus)

Risks and benefits of outsourcing hotel operations: a comparison between Scotland and Taiwan

Espino-Rodriguez, T. F., Lai, P. C. & Baum, T., 2012, In : Tourism Economics. 18, 1, p. 95-120 26 p.

Research output: Contribution to journalArticle

outsourcing
Taiwan
comparison
Hotels
Outsourcing
15 Citations (Scopus)

Working the skies: changing representations of gendered work in the airline industry, 1930–2011

Baum, T., Oct 2012, In : Tourism Management. 33, 5, p. 1185–1194 10 p.

Research output: Contribution to journalArticle

File
airline industry
flight
academic research
Civil aviation
industry
2011

Tourism and generation Y

Baum, T., Aug 2011, In : Tourism Management. 32, 4, p. 960-961 2 p.

Research output: Contribution to journalBook/Film/Article review

Military operations
Marketing
tourism
Lead
Tourism
2010

Charting a journey: from refugee to tourism employee and tourism entrepreneur

Baum, T. & Smyth, G., 2010, Tourism Research: a 20-20 vision. Pearce, D. G. & Butler, R. W. (eds.). Oxford, p. 177-189 13 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Demographic changes and the labour market in the international tourism industry

Baum, T., Nov 2010, Tourism and Demography. Yeoman, I., Hsu, C., Smith, K. & Watson, S. (eds.). Oxford, p. 1-19 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Open Access
File
Tourism industry
Tourism
Labour market
International tourism
Demographic change
31 Citations (Scopus)

Developing the dimensions of tourism volunteering

Holmes, K., Smith, K. A., Lockstone-Binney, L. & Baum, T., 2010, In : Leisure Sciences. 32, 3, p. 255-268 14 p.

Research output: Contribution to journalArticle

Open Access
File
tourism
Tourism
remuneration
obligation
tourist