Projects per year
Personal profile
Personal Statement
I teach and research in several areas of HRM and employment relations. I am particularly interested in service employment, service triangle, customer (mis)behaviour, industrial conflict and front-line management.
Research Interests
Areas of research interest include:
Service work: The political, economic, and social structures and dynamics within the employment relationship. My interests focus on employment and the labour process in service organizations such retailing and hospitality.
Service Triangle: Particular interest of the role of the customer and the impact on the labour process and the organization of (service) work. I am interested in debates related to customer misbehaviour and abuse by customer.
Organizational Misbehaviour: Interest on Control-resistance debates with the wider business structures of contemporary capitalist economies. General interest on labour process theory, the manifestation of industrial conflict and debates on organizational misbehaviour
Customer abuse and sexual harassment in the service industry: I am particularly interested in the embedded problem of customer abuse, violence, and sexual harassment in the service industry, with particular interest in the gay tourism and gay hospitality industry, which remains an underexplored, and underdeveloped theme in research
Line managers and managerial labour process: I am interested in the organization of the managerial work and the managerial labour process, with particular interest on the organization of the front-line service management work and the role of line managers in HRM
Attendance at work and absence management: I am interested in debates related to absence management and workplace attendance across different sectors and contexts.
Expertise & Capabilities
- Service Work
- Line managers and HRM
- Indiustrial conflict/Organizatonal misbehaviour
- Attendance at work
- Customer abuse
Academic / Professional qualifications
Academic:
PhD in Human Resource Management – University of Strathclyde
MA in Human Resource Management - Newcastle University
MSc in Management - Nottingham Business School
Ptychion in Accounting and Finance - Athens University of Economics and Business
Proffesional qualifications:
Fellow of the Higher Education Academy (HEA)
Member of the British Universities Industrial Relations Association
Teaching Interests
My areas of teaching expertise cover employee relations and HRM generally, but with specific specialism in employment studies, industrial conflict, line management and HRM, sociology of work
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
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Network
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Amplifying Employee Voice and Hearing the Unheard: A Multidisciplinary Study of Contemporary Working Lives in Deindustrialised Communities
Johnstone, S., Briken, K., Cunningham, I., Hadjisolomou, T., McCarthy, T., McIntyre, S., Scholarios, D. & Taylor, P.
ESRC (Economic and Social Research Council)
1/10/22 → 30/09/25
Project: Research
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Re-examining the role of line manager in managing sickness absence during and post-pandemic and the issue of legitimacy of sickness: Informing policy and practice for a fairer workplace
Hadjisolomou, T., Cunningham, I. & Remnant, J.
Chartered Institute of Personnel and Development CIPD
20/07/22 → 19/07/24
Project: Research
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'He is the customer, I will say yes': notions of power, precarity and consent to sexual harassment by customers in the gay tourism industry
Hadjisolomou, A., Nickson, D. & Baum, T., 5 Apr 2023, (E-pub ahead of print) In: Gender, Work and Organisation. p. 1-22 22 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile1 Downloads (Pure) -
'It's not a big deal': customer misbehaviour and social washing in hospitality
Booyens, I., Hadjisolomou, A., Nickson, D., Cunningham, T. & Baum, T., 21 Oct 2022, In: International Journal of Contemporary Hospitality Management . 34, 11, p. 4123-4141 19 p.Research output: Contribution to journal › Article › peer-review
Open AccessFile8 Citations (Scopus)56 Downloads (Pure)
Thesis
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The role of line managers in negotiating order and attendance on the food retail shop floor, a comparison between the UK and Cyprus food retail sector
Author: Hadjisolomou, A., 6 Jul 2015Student thesis: Doctoral Thesis
Prizes
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Royal Society of Edinburgh Research Fellowship
Hadjisolomou, Tasos (Recipient), 1 Feb 2022
Prize: Fellowship awarded competitively
Activities
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Conference Special Stream: Queer(ing) activism in organizations: Voicing experiences of queer bodies, allyship, and alliances across intersectional marginalization Gender Work and Organization Conference
Tasos Hadjisolomou (Organiser), Amal Abdellatif (Organiser), Giulia Andrighetto (Organiser), Emmanouela Mandalaki (Organiser) & Lea Reiss (Organiser)
28 Jun 2023 → 30 Jun 2023Activity: Participating in or organising an event types › Organiser of major conference
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International Labour Process Conference 2023
Ian Cunningham (Chair), Kendra Briken (Organiser), Tasos Hadjisolomou (Organiser), Brian Garvey (Organiser), Dora Scholarios (Organiser), Pratima Sambajee (Organiser) & Darren McGuire (Organiser)
12 Apr 2023 → 15 Apr 2023Activity: Participating in or organising an event types › Organiser of major conference