Tasos Hadjisolomou


  • United Kingdom

Accepting PhD Students


Research output per year

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Personal profile

Personal Statement

I teach and research in several areas of HRM and employment relations. I am particularly interested in service employment, service triangle, industrial conflict and front-line management. 

Research Interests

Areas of research interest include:


Service work: The political, economic, and social structures and dynamics within the employment relationship. My interests focus on employment and the labour process in services such as the retail and hospitality sector.


Organizational Misbehaviour: Interest on Control-resistance debates with the wider business structures of contemporary capitalist economies. General interest on labour process theory, the manifestation of industrial conflict and debates on organizational misbehaviour.


Service Triangle: Particular interest of the role of the customer and the impact on the labour process and the organization of (service) work. I am interested in debates related to customer misbehaviour and abuse by customer.


Managerial labour process: The organization of the managerial work and the managerial labour process, with particular interest on the organization of the front-line service management work.  Particular interest in the day-to-day practices, the managers’ perceptions towards their role and autonomy and the utilization of (informal) practices by front-line service managers as well as tactics of misbehaviour by managers.



Expertise & Capabilities

  • Service Work
  • Line managers and HRM
  • Indiustrial conflict/Organizatonal misbehaviour
  • Attendance at work

Academic / Professional qualifications


PhD in Human Resource Management – University of Strathclyde

MA in Human Resource Management - Newcastle University

MSc in Management -  Nottingham Business School

Ptychion in Accounting and Finance  -  Athens University of Economics and Business


Proffesional qualifications:

Fellow of the Higher Education Academy (HEA)

Member of the British Universities Industrial Relations Association


Teaching Interests

My areas of teaching expertise cover employee relations and HRM generally, but with specific specialism in employment studies, industrial conflict, line management and HRM, sociology of work

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Research Output

Front-line service managers' misbehaviour and disengagement: the elephant in the store?

Hadjisolomou, A., 2 Aug 2019, In : Employee Relations. 41, 5, p. 1015-1032 18 p.

Research output: Contribution to journalArticle

Open Access
  • 34 Downloads (Pure)
    Open Access
  • 2 Citations (Scopus)
    12 Downloads (Pure)


    • 6 Types of Public engagement and outreach - Media article or participation

    For safety’s sake, listen to unions

    Tasos Hadjisolomou (Recipient)
    2 Jun 2020

    Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

    We Need to Reconsider How We Behave When Shops Reopen', Retail Expert Says

    Tasos Hadjisolomou (Recipient)
    10 Jun 2020

    Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation