Projects per year
I teach and research in several areas of HRM and employment relations. I am particularly interested in service employment, service triangle, customer (mis)behaviour, industrial conflict and front-line management.
Areas of research interest include:
Service work: The political, economic, and social structures and dynamics within the employment relationship. My interests focus on employment and the labour process in service organizations such retailing and hospitality.
Service Triangle: Particular interest of the role of the customer and the impact on the labour process and the organization of (service) work. I am interested in debates related to customer misbehaviour and abuse by customer.
Organizational Misbehaviour: Interest on Control-resistance debates with the wider business structures of contemporary capitalist economies. General interest on labour process theory, the manifestation of industrial conflict and debates on organizational misbehaviour
Customer abuse and sexual harassment in the service industry: I am particularly interested in the embedded problem of customer abuse, violence, and sexual harassment in the service industry, with particular interest in the gay tourism and gay hospitality industry, which remains an underexplored, and underdeveloped theme in research
Line managers and managerial labour process: I am interested in the organization of the managerial work and the managerial labour process, with particular interest on the organization of the front-line service management work and the role of line managers in HRM
Attendance at work and absence management: I am interested in debates related to absence management and workplace attendance across different sectors and contexts.
Expertise & Capabilities
- Service Work
- Line managers and HRM
- Indiustrial conflict/Organizatonal misbehaviour
- Attendance at work
- Customer abuse
Academic / Professional qualifications
PhD in Human Resource Management – University of Strathclyde
MA in Human Resource Management - Newcastle University
MSc in Management - Nottingham Business School
Ptychion in Accounting and Finance - Athens University of Economics and Business
Fellow of the Higher Education Academy (HEA)
Member of the British Universities Industrial Relations Association
My areas of teaching expertise cover employee relations and HRM generally, but with specific specialism in employment studies, industrial conflict, line management and HRM, sociology of work
Doing and negotiating transgender on the front line: customer abuse, transphobia, and stigma in the food retail sectorHadjisolomou, A., 12 Jan 2021, In: Work, Employment and Society.
Research output: Contribution to journal › Article › peer-reviewOpen AccessFile6 Downloads (Pure)
Profit over people? Evaluating morality on the front line during the COVID-19 crisis: a front line service manager's confession and regretsHadjisolomou, A. & Simone, S., 4 Dec 2020, In: Work, Employment and Society. 13 p.
Research output: Contribution to journal › Article › peer-reviewOpen AccessFile1 Downloads (Pure)
The role of line managers in negotiating order and attendance on the food retail shop floor : a comparison between the UK and Cyprus food retail sectorAuthor: Hadjisolomou, A., 6 Jul 2015
Supervisor: Cunningham, I. (Supervisor) & Newsome, K. (Supervisor)
Student thesis: Doctoral Thesis