Social Sciences
Adoption
17%
Approach
46%
Banks
15%
Behavior
25%
Brand Management
27%
Buildings
16%
Company
56%
Comparison
19%
Conceptualization
18%
Consequences
15%
Consumers
36%
Contact
13%
Customer
100%
Customers
18%
Economic and Social Development
38%
Effectiveness
18%
Employee Job Satisfaction
21%
Employees
48%
Enterprises
35%
Environment
17%
Evaluation
16%
Evidence
53%
Examinations
32%
Export Performance
24%
Intention
33%
Internal Marketing
12%
Investigation
22%
Key Account Management
61%
Literature
26%
Loyalty
18%
Management
23%
Market Orientation
70%
Marketing
78%
Marketing of Service
20%
Markets
37%
New Service Development
22%
Performance
65%
Perspective
22%
Practice
31%
Process
17%
Purchase
15%
Purpose
12%
Quality
39%
Relationship Marketing
21%
Research
32%
Satisfaction
40%
Service Industries
94%
Skills
13%
Supplier
27%
Trust
16%
Computer Science
Account Management
15%
Business Performance
6%
Business-to-Business
10%
Comparative Approach
6%
Competitive Edge
6%
Complexity
6%
Contexts
26%
Customer Experience
6%
Customer Experience
6%
Customer Satisfaction
8%
Decision-Making
12%
Development Team
8%
e-Services
5%
Evaluation
8%
Exploratory Study
6%
Failure Scenario
6%
Fuzzy Set
6%
Influence Function
6%
Information and Communication Technologies
6%
Information Systems
6%
Innovations
17%
Innovativeness
6%
Interaction Effect
6%
Internal Market
16%
Internet
33%
Models
15%
Motivation
6%
Negative Impact
12%
Organizational Practice
6%
Perceived Quality
8%
Performance Outcome
7%
Personal Characteristic
6%
Potential Adopter
6%
Procedure
6%
Product Life Cycle
6%
Quality of Service
7%
Relational Approach
6%
Relationships
18%
Research Question
6%
Roles
32%
Service
93%
Service Quality
30%
Shopping Online
5%
Strategic Relation
6%
Task Environment
6%
Usability Attribute
6%
User
5%
