I joined the Law School at the University of Strathclyde as Professor of Socio-Legal Studies in 2023. Prior to this I worked at York Law School (2011-2023). Before York, I was at the University of Strathclyde (2005-11) and at the University of Oxford (2000-05). During 2016-17, I was also Professor of Law at the University of New South Wales, Sydney, Australia. Since 2015, I have been a Fellow of the Academy of Social Sciences.

I have two main research interests. First, I conduct work on administrative justice, focusing particularly on street-level decision-making and public perceptions of administrative fairness. With Joe Tomlinson and Jed Meers (University of York), I am a founding member of the Administrative Fairness Lab. Second, I conduct work on legal culture, focusing especially on issues of legal consciousness and law in everyday life. In this regard, I have conducted projects relating to environmental, medical and social welfare issues.