Robert van der Meer

Dr

  • United Kingdom

1981 …2023
If you made any changes in Pure these will be visible here soon.

Research Output 1981 2019

Filter
Paper
2019
3 Downloads (Pure)

Collaborative innovation in the public sector to manage GNSS CORS technology in Thailand

Srichai, S., Smith, M., Van Der Meer, R. & Flett, P., 17 Jun 2019, p. 1843-1852. 10 p.

Research output: Contribution to conferencePaper

Open Access
File
Navigation
Innovation
Satellites
Public sector
Thailand
2015

Modelling uncertainty in vessel crew scheduling

Sucu, S., Leggate, A., Akartunali, K. & Meer, R. V. D., 2015, p. 805-808. 4 p.

Research output: Contribution to conferencePaper

Uncertainty modeling
Costs
Schedule
Expenses
Airlines
2014
115 Downloads (Pure)
Open Access
File
Automation
Staff
Healthcare
Technological systems
Redesign
2013
United States Public Health Service
National Health Programs
Scotland
Technology
National Health Service
2012

A model for the vessel crew scheduling problem

Leggate, A., Illes, T., Van Der Meer, R. & Akartunali, K., 8 Jul 2012.

Research output: Contribution to conferencePaper

Bayesian networks
Decision-making process
Collaboration technology
Supply chain
Inter-organizational trust
E-collaboration
2011

Collaborative decision-making in supply chain: the impact of e-business technology on level of trust

Noordin, N., Bititci, U. & Van Der Meer, R., 26 Sep 2011.

Research output: Contribution to conferencePaper

Supply chain
Collaborative decision making
Electronic business

Modelling and managing systemic risks in supply chains

Leerojanaprapa, K., Walls, L. & van der Meer, R., 4 Jul 2011.

Research output: Contribution to conferencePaper

Open Access
File
Systemic risk
Modeling
Supply chain
Supply risk management
Fault
2010
Lean Six Sigma
Customer service
Performance measures
Strategy implementation
Continuous improvement
2009

Enablers and barriers to innovation activities in call centres

Smith, M. K., Ball, P. D. & van der Meer, R., 15 Jun 2009.

Research output: Contribution to conferencePaper

Open Access
File
Call centres
Enablers
Innovation activities
Costs
Innovation
2008
Open Access
File
Politicians
Activity theory
Growth strategy
Manufacturing firms
Small and medium-sized enterprises

Factors impacting innovation management in UK contact centres

Smith, M., Ball, P. & Van Der Meer, R., 9 Sep 2008.

Research output: Contribution to conferencePaper

Contact center
Factors
Innovation management
7 Citations (Scopus)

Learning to SEE: is scanning the external environment key to sustainability?

Maguire, C., Bititci, U., Ackermann, F., Ates, A., Bourne, M., Davies, J., Gibb, S., MacBryde, J. C., Mackay, D., Shafti, F. S. & Van Der Meer, R. B., 2008.

Research output: Contribution to conferencePaper

Sustainable development
Scanning
External environment
Sustainability

The process of managing performance: an inductive model

Mackay, D., Bititci, U., Ackermann, F., Ates, A., Bourne, M., Davies, J., Gibb, S., MacBryde, J. C., Maguire, C., Shafti, F. & Van Der Meer, R. B., Jul 2008.

Research output: Contribution to conferencePaper

Management process
Performance management
Structured interview
Secondary data
Process model
86 Downloads (Pure)

Towards a mixed method approach for the multidisciplinary investigation of management processes

Mackay, D., Maguire, C., Bititci, U. S., Ackermann, F., Gibb, S., Davies, J. B., van der Meer, R., MacBryde, J. C., Ates, A. & Shafti, F., 17 May 2008.

Research output: Contribution to conferencePaper

Open Access
File
Management process
Mixed methods
Management decision-making
Modeling
Business process
Open Access
File
Innovation
Contact center
Organizational characteristics
Costs
Process innovation
2007

An empirical study into the modeling of key organizing processes

Van der Meer, R., Bititci, U., Maguire, C., Ackermann, F., Ates, A., Bourne, M., Davies, J., Gibb, S., MacBryde, J. C., Mackay, D. & Shafti, F. S., 2007.

Research output: Contribution to conferencePaper

Organizing
Empirical study
Modeling

An empirical study into the modeling of key organizing processes

Van Der Meer, R., Bititci, U., Maguire, C., Ackermann, F., Ates, A., Bourne, M., Davies, J., Gibb, S., MacBryde, J., MacKay, D. & Shafti, F., 4 May 2007. 33 p.

Research output: Contribution to conferencePaper

Health
Cardiology
Managers
Outpatient
Modeling

An end-to-end process view of strategy management: a research framework

Bititci, U., Ates, A., Macbryde, J. & Van Der Meer, R., 2007.

Research output: Contribution to conferencePaper

Strategic management
Strategy management

Complementarities in strategy management

Bititci, U., Ates, A., Macbryde, J., Van Der Meer, R. & Ackermann, F., Jun 2007.

Research output: Contribution to conferencePaper

Complementarity
Strategy management

Creating strategy process capability in SMEs

Bititci, U., Ates, A., Macbryde, J. & Van Der Meer, R., 2007.

Research output: Contribution to conferencePaper

2006

Innovation calling-components of the innovative organisation: a call centre perspective

Smith, M., Ball, P., Busi, M. & van der Meer, R., 16 Jun 2006. 10 p.

Research output: Contribution to conferencePaper

Open Access
File
Call centres
Calling
Innovation
Literature review
Organizational characteristics
1 Citation (Scopus)
88 Downloads (Pure)

Modelling the reliability of search operations within the UK through Bayesian belief networks

Russell, A. H., Quigley, J. L. & Van Der Meer, R. B., 8 May 2006, p. 1-7. 6 p.

Research output: Contribution to conferencePaper

Open Access
File
Modeling
Bayesian belief networks
Methodology
Secondary data
Logistic regression

Service classification research: welcome back!

Shafti, F., Van Der Meer, R. B., Williams, T. M. & Bedford, T. J., 2006.

Research output: Contribution to conferencePaper

manufacturing
customer
contact
literature
2004

The implementation of the EU directive on information and consultation

Gudim, M. & Van Der Meer, R. B., 2004. 8 p.

Research output: Contribution to conferencePaper

Open Access
File
Employers
Employees
EU directives
Asymmetry of information
European directives
2003

A TQM approach to evaluation criteria for human resource performance: results of a questionnaire survey

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2003.

Research output: Contribution to conferencePaper

Performance evaluation
Total quality management
Questionnaire survey
Evaluation criteria
Human resources

Issues surrounding performance management in organisations with a TQM orientation

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2003, p. 1-14. 13 p.

Research output: Contribution to conferencePaper

Performance management
Total quality management

Service operations, the question of productivity and quality

Shafti, F., Van Der Meer, R. B. & Williams, T. M., 16 Jun 2003.

Research output: Contribution to conferencePaper

Open Access
File
Production and operations management
Service operations
Operations management
Productivity
2002
14 Downloads (Pure)

An empirical study of performance management practices in quality-oriented organisations

Gennard, J., Soltani, E., Van Der Meer, R. & Williams, T., 2002.

Research output: Contribution to conferencePaper

Open Access
File
Performance management
Empirical study
Total quality management
Management practices
Performance evaluation

Content issues of HR related performance measurement: a total quality management approach

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2002.

Research output: Contribution to conferencePaper

Performance measurement
Total quality management
2001

A comparative study of productivity management in different services

Shafti, F., Van Der Meer, R. B. & Williams, T. M., 2001.

Research output: Contribution to conferencePaper

Production and operations management
Comparative study
Productivity

Insights into service industries: the productivity management view

Shafti, F., Van Der Meer, R. B. & Williams, T. M., 2001.

Research output: Contribution to conferencePaper

Productivity
Service industries
Customer contact
Value added
Customization

Sustaining excellence in practice: a longitudinal study of a clothing manufacturing plant

Gudim, M. & Van Der Meer, R. B., 27 Sep 2001. 10 p.

Research output: Contribution to conferencePaper

Open Access
File
Longitudinal study
Excellence
Manufacturing
Organizational competence
Quality culture
Business performance
2000

Classifications of services: a never-ending story

Shafti, F., Van Der Meer, R. & Williams, T., 2000.

Research output: Contribution to conferencePaper

Productivity management and service operations: a generic approach

Shafti, F., Van Der Meer, R. & Williams, T., 2000.

Research output: Contribution to conferencePaper

Service operations
Productivity