• United Kingdom

Accepting PhD Students

PhD projects

Professor Philip Taylor welcomes PhD students in a number of areas; call or contact centres; offshoring and/or the globalisation of business services; occupational health and safety; work organisation and the labour process; new technology, work and employment; lean working and white collar work; performance management; sickness absence management; trade unions; strikes, disputes and industrial conflict. Potential students should be encouraged to apply but should also acknowledge that this list is not exhaustive.

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  • 2012

    Call centres

    Taylor, P., 2 Mar 2012, The encyclopedia of globalization. Oxford: Wiley-Blackwell

    Research output: Chapter in Book/Report/Conference proceedingEntry for encyclopedia/dictionary