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20082019
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Research Output 2008 2019

2019

Collaborative innovation in the public sector to manage GNSS CORS technology in Thailand

Srichai, S., Smith, M., Van Der Meer, R. & Flett, P., 17 Jun 2019, p. 1843-1852. 10 p.

Research output: Contribution to conferencePaper

Open Access
File
Navigation
Innovation
Satellites
Public sector
Thailand

Factors influencing an organisation's ability to manage innovation: a structured literature review and conceptual model

Smith, M., Busi, M., Ball, P. & Van Der Meer, R., 30 Apr 2019, Managing Innovation: What Do We Know About Innovation Success Factors?. Brem, A., Tidd, J. & Daim, T. (eds.). 1 ed. New Jersey, p. 69-90 22 p. (Series on Technology Management; vol. 33).

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Innovation
Literature review
Conceptual model
Factors
Influencing factors
2018

Capturing the 'sparkle' - participative and inclusive strategy making in a children's hospice

Smith, M., McGill, M. & Anderson, G., 4 Sep 2018, BAM2018 Proceedings: Driving Productivity in Uncertain and Challenging Times. London, 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Open Access
File
Hospice
Strategy-making
Senior management

High-involvement innovation: views from frontline service workers and managers

Smith, M. K., 12 Feb 2018, In : Employee Relations. 40, 2, p. 208-226 18 p.

Research output: Contribution to journalArticle

Open Access
File
Service workers
Innovation
Managers
Employees
Workers
Governance
Appropriation
Manufacturing
Costs
Strategy theory
2 Citations (Scopus)

Lean implementation in a service factory: views from the front-line

Smith, M., Paton, S. & MacBryde, J., 13 Mar 2018, In : Production Planning and Control. 29, 4, p. 280-288 9 p.

Research output: Contribution to journalArticle

Open Access
File
Industrial plants
Personnel
Customer satisfaction
Factory
Process efficiency

The dynamics of interorganizational relations in contemporary manufacturing: Nested negotiations in value networks

Sminia, H., Nair, A. K., Ates, A., Paton, S. & Smith, M., 27 Oct 2018, (Accepted/In press) Managing Interorganizational Collaborations: Process Views. Sydow, J. & Berends, H. (eds.). Bingley, 38 p. (Research in the Sociology of Organizations ).

Research output: Chapter in Book/Report/Conference proceedingChapter

Paradox
Governance
Appropriation
Interorganizational relationships
Interorganizational relations
2017
16 Citations (Scopus)

Interplay between performance measurement and management, employee engagement and performance

Smith, M. & Bititci, U. S., 23 Aug 2017, In : International Journal of Operations and Production Management. 37, 9, p. 1207-1228 24 p.

Research output: Contribution to journalArticle

Open Access
File
Personnel
Control theory
Performance management
Performance measurement
Employee engagement
2016

Inclusive design of a strategy making process

Mackay, D. & Smith, M., 8 Sep 2016, British Academy of Management . London, 28 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Open Access
File
Design principles
Strategy-making
Management process
Process design
Third sector

Open innovation in high value manufacturing

Smith, M., Ates, A., Sminia, H. & Paton, S., 7 Jun 2016, Innovation Product Development Management Conference. Bruseels, 13 p.

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Open Access
File
Open innovation
Manufacturing
Innovation
Openness
Maturity
2014

Social implications of crowdsourcing in rural Scotland

Annamalai Vasantha, G. V., Corney, J., Acur Bakir, N., Lynn, A., Jagadeesan, A. P., Smith, M. & Agarwal, A., 30 Sep 2014, In : International Journal of Social Science & Human Behavior Study. 1, 3, p. 47-52 6 p.

Research output: Contribution to journalArticle

Open Access
File
Widening (transportation arteries)
Visualization
Internet

Social implications of crowd sourcing in rural Scotland

Annamalai Vasantha, G. V., Corney, J., Acur Bakir, N., Lynn, A., Jagadeesan, A. P., Smith, M. & Agarwal, A., Jun 2014, p. 43-48. 6 p.

Research output: Contribution to conferencePaper

File
Widening (transportation arteries)
Visualization
Sourcing
Scotland
Income

Towards crowdsourcing spatial manufacturing tasks from rural India

Annamalai Vasantha, G. V., Corney, J., Jagadeesan, A. P., Lynn, A., Acur Bakir, N., Smith, M. & Agrawal, A., Sep 2014.

Research output: Contribution to conferencePaper

File
Outsourcing
Computer aided manufacturing
Computer aided design
Crowdsourcing
Industry
2013

Computing the incomputable with human processing units

Corney, J., Annamalai Vasantha, G. V., Lynn, A., Jagadeesan, A. P., Acur Bakir, N., Smith, M. & Agarwal, A., 12 Apr 2013, Intelligent interactive technologies and multimedia. Agrawal, A., Tripathi, R. C., Yi-Luen Do, E. & Tiwari, M. D. (eds.). Springer, Vol. 276. p. 14-24 11 p. (Communications in computer and information science; vol. 276).

Research output: Chapter in Book/Report/Conference proceedingChapter

Computer aided design
Processing
Text processing
Computer aided manufacturing
Labeling

Special issue on collaborative innovation

Mendibil, K. (ed.), Bititci, U. (ed.), Smith, M. (ed.) & Wang, D. (ed.), 2013, In : Production Planning and Control. 24, 2-3

Research output: Contribution to journalSpecial issue

Innovation
Industry
Empirical study
Integrated
2010
Lean Six Sigma
Customer service
Performance measures
Strategy implementation
Continuous improvement

Towards a framework for collaborative innovation

Mendibil, K., Bititci, U., Smith, M., Wang, D. & Lu, L., Jun 2010.

Research output: Contribution to conferencePaper

Innovation
1 Citation (Scopus)

Transforming mass production contact centres using approaches from manufacturing

Smith, M. K., Ball, P. D., Bititci, U. S. & Van Der Meer, R. B., 2010, In : Journal of Manufacturing Technology Management. 21, 4, p. 433 - 448 16 p.

Research output: Contribution to journalArticle

Open Access
File
Contact center
Mass production
Manufacturing
Industry
Data collection
2009

Enablers and barriers to innovation activities in call centres

Smith, M., Ball, P. & Van Der Meer, R., 15 Jun 2009.

Research output: Contribution to conferencePaper

Innovation activities
Call centres
Enablers

Innovation activities in call and contact centres - an exploratory study

Smith, M. K., Jun 2009, 273 p.

Research output: ThesisDoctoral Thesis

Open Access
File
Contact center
Innovation
Exploratory study
Innovation activities
Call centres
2008

Factors impacting innovation management in UK contact centres

Smith, M., Ball, P. & Van Der Meer, R., 9 Sep 2008.

Research output: Contribution to conferencePaper

Contact center
Factors
Innovation management
96 Citations (Scopus)
Open Access
File
Innovation
Literature review
Conceptual model
Factors
Influencing factors

The missing link between high value manufacturing and service

Smith, M. K. & MacBryde, J. C., Sep 2008, (Unpublished).

Research output: Contribution to conferencePaper

Manufacturing
Contact center
Innovation
Organizational characteristics