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  • United Kingdom

20172019
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Research Output 2017 2019

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Abstract
2018

Delivering integrated and customised service experiences within a heterogeneous cultural organisation

Johnstone, J., Alexander, M. & Bryce, D., 14 Jun 2018, p. 364-368. 5 p.

Research output: Contribution to conferenceAbstract

Open Access
File
public service
services
Service experience
Intangibles
Tourist experience
2017

Organisational convergence, ancestral tourism and provision of cultural heritage

Johnstone, J., Bryce, D. & Alexander, M., 6 Apr 2017. 1 p.

Research output: Contribution to conferenceAbstract

Open Access
File
heritage tourism
cultural heritage
museum
marketing
tourism