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Fingerprint Fingerprint is based on mining the text of the person's scientific documents to create an index of weighted terms, which defines the key subjects of each individual researcher.

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outsourcing Social Sciences
labor Social Sciences
manager Social Sciences
business service Social Sciences
call center Social Sciences
economy Social Sciences
evidence Social Sciences
Business process outsourcing Business & Economics

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Research Output 2015 2017

'The recession has passed but the effects are still with us': employment, work organization and employee experiences of work in post-crisis Indian BPO

Roy, C., Scholarios, D. & Taylor, P., 1 Apr 2017, Critical Perspectives on Work and Employment in Globalizing India. Noronha, E. & D'Cruz, P. (eds.). Singapore: Springer, p. 57-80 24 p.

Research output: Chapter in Book/Report/Conference proceedingChapter

Work organization
Business process outsourcing

Post crisis conditions of work and employment in Indian BPO

Taylor, P. & Roy, C., 5 Jun 2015.

Research output: Contribution to conferencePaper

business service
call center