• United Kingdom

Accepting PhD Students

1989 …2020

Research output per year

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Activities

WE COULD HAVE A BUTE OF A HIGH STREET TOO;

Alan Wilson (Interviewee)

2 Feb 2020

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Expert Comment on the 9 TV News (BBC Scotland Channel)

Alan Wilson (Contributor)

30 Oct 2019

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Enhancing User Experiences in the Public Sector

Alan Wilson (Speaker)

16 Oct 2019

Activity: Talk or presentation typesInvited talk

University of Mauritius

Alan Wilson (Visiting researcher)

12 Sep 201926 Sep 2019

Activity: Visiting an external institution typesVisiting an external academic institution

Experts claim Glasgow has turned its back on the River Clyde for too long

Alan Wilson (Contributor)

12 Jun 2019

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Gamble in banking on new brand after deal

Alan Wilson (Contributor)

22 Jun 2018

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Why high streets need to think creatively

Alan Wilson (Contributor)

23 May 2018

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Scotland's New Branding Campaign

Alan Wilson (Interviewee)

11 Apr 2018

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

University of Lleida

Alan Wilson (Visiting lecturer)

27 Apr 2018

Activity: Visiting an external institution typesVisiting an external academic institution

How to get published in marketing and management journals

Alan Wilson (Speaker)

25 Apr 2018

Activity: Talk or presentation typesInvited talk

University of Mauritius

Alan Wilson (Visiting lecturer)

18 Sep 201722 Sep 2017

Activity: Visiting an external institution typesVisiting an external academic institution

Webinar on Customer Experience Maturity Model

Alan Wilson (Speaker), Kim MacGillavry (Speaker) & Neil Davey (Speaker)

19 Jul 2017

Activity: Talk or presentation typesInvited talk

Customer Experience Management

Alan Wilson (Speaker)

22 Nov 2016

Activity: Talk or presentation typesInvited talk

Hospitality could be the key to reviving city's once-prized street

Alan Wilson (Contributor)

6 Aug 2016

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Could Glasgow's golden Z be gone forever thanks to Sauchiehall street's deterioration

Alan Wilson (Contributor)

5 Aug 2016

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Exploring the True Value of Social Media to Marketers

Alan Wilson (Contributor)

10 May 2016

Activity: Talk or presentation typesInvited talk

Customer Experience Management

Alan Wilson (Contributor)

May 2016

Activity: Talk or presentation typesInvited talk

Hosting Inspiring Planning Event during Engage 2016

Alan Wilson (Contributor)

5 May 2016

Activity: Talk or presentation typesInvited talk

Examining the Role of Social Media Marketing

Alan Wilson (Contributor)

14 Apr 2016

Activity: Talk or presentation typesInvited talk

Interviewed about the value of Twitter to Business on Twitter's 10th Anniversary

Alan Wilson (Interviewee)

21 Mar 2016

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Scotland the Brand

Alan Wilson (Interviewee)

5 Mar 2016

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Customer Experience Management

Alan Wilson (Speaker)

1 Dec 2015

Activity: Talk or presentation typesInvited talk

'Access All Areas' - Arts and Cultural Conference

Alan Wilson (Chair)

Oct 2015

Activity: Participating in or organising an event typesParticipation in conference

Article on Motivational Speakers

Alan Wilson (Contributor)

9 Aug 2015

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Effective Hospitality Leadership

Alan Wilson (Contributor)

Jun 2015

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Effective Hospitality Leadership: Moving from an Operational Mind-Set to a Strategic Perspective

Alan Wilson (Contributor)

May 2015

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Developing the Hospitality Leaders of Tomorrow

Alan Wilson (Contributor)

1 Mar 2015

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Robertson Outerwear - Student Project

Alan Wilson (Advisor)

1 Feb 20151 Jun 2015

Activity: Consultancy typesConsultancy

Care Monitoring 2000 Ltd European Expansion - Student Project

Alan Wilson (Advisor)

1 Feb 20151 Jun 2015

Activity: Consultancy typesConsultancy

External Examiner - MBA Programmes

Alan Wilson (External Examiner)

20152019

Activity: Examination typesExamination

How to Get Published in Marketing

Alan Wilson (Contributor)

Dec 2014

Activity: Talk or presentation typesInvited talk

Battle of the Burgers

Alan Wilson (Contributor)

6 Dec 2014

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

External Examiner DBA Programme

Alan Wilson (External Examiner)

Oct 2014Oct 2017

Activity: Examination typesExamination

Creating the Hospitality Leaders of Tomorrow

Alan Wilson (Contributor)

16 Sep 2014

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

20:20 Customer Experience Summit

Alan Wilson (Invited speaker)

1 Jul 2014

Activity: Participating in or organising an event typesParticipation in conference

Irish Management Institute (External organisation)

Alan Wilson (Advisor)

30 May 2014

Activity: Membership typesMembership of committee

Culture Republic

Alan Wilson (Visiting researcher)

20142017

Activity: Visiting an external institution typesVisiting an external organisation

Digital Innovation - Student Projects

Alan Wilson (Advisor)

20142015

Activity: Consultancy typesConsultancy

Developing a CEM Maturity Model

Alan Wilson (Advisor)

20142016

Activity: Consultancy typesConsultancy

Escalating Customer Experience to the Strategic Level

Alan Wilson (Contributor)

26 Sep 2013

Activity: Talk or presentation typesInvited talk

Service Delivery and the Mobile Phone

Alan Wilson (Interviewee)

17 Aug 2013

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation

Engaging Patients and Their Families to Improve Services

Alan Wilson (Contributor)

22 May 2013

Activity: Talk or presentation typesInvited talk

Customers Helping Themselves

Alan Wilson (Contributor)

Mar 2013

Activity: Talk or presentation typesInvited talk

Cornell University

Alan Wilson (Visiting researcher)

14 Jan 201319 Jan 2013

Activity: Visiting an external institution typesVisiting an external academic institution

Business to Business Superbrands Expert Council.

Alan Wilson (Visiting researcher)

20132016

Activity: Visiting an external institution typesVisiting an external organisation

Global Insights from the Voice of the Customer 2012

Alan Wilson (Contributor)

1 May 2012

Activity: Talk or presentation typesInvited talk

Global Insights from the Voice of the Customer 2012 - South Africa

Alan Wilson (Contributor)

1 Mar 2012

Activity: Talk or presentation typesInvited talk

Marketing Society Scotland (External organisation)

Alan Wilson (Member)

1 Jan 20121 Jan 2015

Activity: Membership typesMembership of council

Marketing Society Scotland

Alan Wilson (Visiting researcher)

20122014

Activity: Visiting an external institution typesVisiting an external organisation

Spending During Periods of Recession

Alan Wilson (Interviewee)

15 May 2011

Activity: Other activity typesTypes of Public engagement and outreach - Media article or participation