Alan Wilson

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• FWO Research Foundation Flanders (External organisation)

  Wilson, A. (Member)

  2023 → …

  Activity: Membership types › Membership of committee

• The Japanese Society of Serviceology Webinar

  Wilson, A. (Invited speaker)

  14 Nov 2022

  Activity: Participating in or organising an event types › Participation in workshop, seminar, course

• Royal Scottish Geographical Society (External organisation)

  Wilson, A. (Member)

  2022 → …

  Activity: Membership types › Membership of committee

• Marketing from Information to Decision

  Wilson, A. (Keynote/plenary speaker)

  19 Nov 2020 → 20 Nov 2020

  Activity: Participating in or organising an event types › Key-note speaker and plenary lectures at conferences

• WE COULD HAVE A BUTE OF A HIGH STREET TOO;

  Wilson, A. (Interviewee)

  2 Feb 2020

  Activity: Public Engagement and Outreach › Media Participation

• Enhancing User Experiences in the Public Sector

  Wilson, A. (Speaker)

  16 Oct 2019

  Activity: Talk or presentation types › Invited talk

• Expert Comment on the 9 TV News (BBC Scotland Channel)

  Wilson, A. (Contributor)

  30 Oct 2019

  Activity: Public Engagement and Outreach › Media Participation

• University of Mauritius

  Wilson, A. (Visiting researcher)

  12 Sept 2019 → 26 Sept 2019

  Activity: Visiting an external institution types › Visiting an external academic institution

• Experts claim Glasgow has turned its back on the River Clyde for too long

  Wilson, A. (Contributor)

  12 Jun 2019

  Activity: Public Engagement and Outreach › Media Participation

• Gamble in banking on new brand after deal

  Wilson, A. (Contributor)

  22 Jun 2018

  Activity: Public Engagement and Outreach › Media Participation

• Why high streets need to think creatively

  Wilson, A. (Contributor)

  23 May 2018

  Activity: Public Engagement and Outreach › Media Participation

• University of Lleida

  Wilson, A. (Visiting lecturer)

  27 Apr 2018

  Activity: Visiting an external institution types › Visiting an external academic institution

• Scotland's New Branding Campaign

  Wilson, A. (Interviewee)

  11 Apr 2018

  Activity: Public Engagement and Outreach › Media Participation

• How to get published in marketing and management journals

  Wilson, A. (Speaker)

  25 Apr 2018

  Activity: Talk or presentation types › Invited talk

• University of Mauritius

  Wilson, A. (Visiting lecturer)

  18 Sept 2017 → 22 Sept 2017

  Activity: Visiting an external institution types › Visiting an external academic institution

• Webinar on Customer Experience Maturity Model

  Wilson, A. (Speaker), MacGillavry, K. (Speaker) & Davey, N. (Speaker)

  19 Jul 2017

  Activity: Talk or presentation types › Invited talk

• Customer Experience Management

  Wilson, A. (Speaker)

  22 Nov 2016

  Activity: Talk or presentation types › Invited talk

• Could Glasgow's golden Z be gone forever thanks to Sauchiehall street's deterioration

  Wilson, A. (Contributor)

  5 Aug 2016

  Activity: Public Engagement and Outreach › Media Participation

• Hospitality could be the key to reviving city's once-prized street

  Wilson, A. (Contributor)

  6 Aug 2016

  Activity: Public Engagement and Outreach › Media Participation

• Customer Experience Management

  Wilson, A. (Contributor)

  May 2016

  Activity: Talk or presentation types › Invited talk

• Exploring the True Value of Social Media to Marketers

  Wilson, A. (Contributor)

  10 May 2016

  Activity: Talk or presentation types › Invited talk

• Hosting Inspiring Planning Event during Engage 2016

  Wilson, A. (Contributor)

  5 May 2016

  Activity: Talk or presentation types › Invited talk

• Examining the Role of Social Media Marketing

  Wilson, A. (Contributor)

  14 Apr 2016

  Activity: Talk or presentation types › Invited talk

• Interviewed about the value of Twitter to Business on Twitter's 10th Anniversary

  Wilson, A. (Interviewee)

  21 Mar 2016

  Activity: Public Engagement and Outreach › Media Participation

• Scotland the Brand

  Wilson, A. (Interviewee)

  5 Mar 2016

  Activity: Public Engagement and Outreach › Media Participation

• Customer Experience Management

  Wilson, A. (Speaker)

  1 Dec 2015

  Activity: Talk or presentation types › Invited talk

• 'Access All Areas' - Arts and Cultural Conference

  Wilson, A. (Chair)

  Oct 2015

  Activity: Participating in or organising an event types › Participation in conference

• Article on Motivational Speakers

  Wilson, A. (Contributor)

  9 Aug 2015

  Activity: Public Engagement and Outreach › Media Participation

• Effective Hospitality Leadership

  Wilson, A. (Contributor)

  Jun 2015

  Activity: Public Engagement and Outreach › Media Participation

• Effective Hospitality Leadership: Moving from an Operational Mind-Set to a Strategic Perspective

  Wilson, A. (Contributor)

  May 2015

  Activity: Public Engagement and Outreach › Media Participation

• Developing the Hospitality Leaders of Tomorrow

  Wilson, A. (Contributor)

  1 Mar 2015

  Activity: Public Engagement and Outreach › Media Participation

• Robertson Outerwear - Student Project

  Wilson, A. (Advisor)

  1 Feb 2015 → 1 Jun 2015

  Activity: Consultancy types › Consultancy

• Care Monitoring 2000 Ltd European Expansion - Student Project

  Wilson, A. (Advisor)

  1 Feb 2015 → 1 Jun 2015

  Activity: Consultancy types › Consultancy

• External Examiner - MBA Programmes

  Wilson, A. (External Examiner)

  2015 → 2019

  Activity: Examination types › Examination

• How to Get Published in Marketing

  Wilson, A. (Contributor)

  Dec 2014

  Activity: Talk or presentation types › Invited talk

• Battle of the Burgers

  Wilson, A. (Contributor)

  6 Dec 2014

  Activity: Public Engagement and Outreach › Media Participation

• External Examiner DBA Programme

  Wilson, A. (External Examiner)

  Oct 2014 → Oct 2017

  Activity: Examination types › Examination

• Creating the Hospitality Leaders of Tomorrow

  Wilson, A. (Contributor)

  16 Sept 2014

  Activity: Public Engagement and Outreach › Media Participation

• 20:20 Customer Experience Summit

  Wilson, A. (Invited speaker)

  1 Jul 2014

  Activity: Participating in or organising an event types › Participation in conference

• Irish Management Institute (External organisation)

  Wilson, A. (Advisor)

  30 May 2014

  Activity: Membership types › Membership of committee

• Culture Republic

  Wilson, A. (Visiting researcher)

  2014 → 2017

  Activity: Visiting an external institution types › Visiting an external organisation

• Developing a CEM Maturity Model

  Wilson, A. (Advisor)

  2014 → 2016

  Activity: Consultancy types › Consultancy

• Digital Innovation - Student Projects

  Wilson, A. (Advisor)

  2014 → 2015

  Activity: Consultancy types › Consultancy

• Escalating Customer Experience to the Strategic Level

  Wilson, A. (Contributor)

  26 Sept 2013

  Activity: Talk or presentation types › Invited talk

• Service Delivery and the Mobile Phone

  Wilson, A. (Interviewee)

  17 Aug 2013

  Activity: Public Engagement and Outreach › Media Participation

• Engaging Patients and Their Families to Improve Services

  Wilson, A. (Contributor)

  22 May 2013

  Activity: Talk or presentation types › Invited talk

• Customers Helping Themselves

  Wilson, A. (Contributor)

  Mar 2013

  Activity: Talk or presentation types › Invited talk

• Cornell University

  Wilson, A. (Visiting researcher)

  14 Jan 2013 → 19 Jan 2013

  Activity: Visiting an external institution types › Visiting an external academic institution

• Business to Business Superbrands Expert Council.

  Wilson, A. (Visiting researcher)

  2013 → 2016

  Activity: Visiting an external institution types › Visiting an external organisation

• Global Insights from the Voice of the Customer 2012

  Wilson, A. (Contributor)

  1 May 2012

  Activity: Talk or presentation types › Invited talk