Work, Employment And Organisation

2004

Call centre offshoring to India: the revenge of history?

Taylor, P. & Bain, P. M., 2004, In: Labour and Industry. 14, 3, p. 15-38 23 p.

Research output: Contribution to journal › Article › peer-review

43 Citations (Scopus)

Contemporary analysis of the model employer: is there a new ideal?

Gibb, S., 2004, In: International Journal of Human Resource Management. 4, 3, p. 288-296 8 p.

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Different routes, common directions? Activation policies for young people in Denmark and the UK

Lindsay, C. & Mailand, M., 2004, In: International Journal of Social Welfare. 13, 3, p. 195-207 13 p.

Research output: Contribution to journal › Article › peer-review

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40 Citations (Scopus)

1304 Downloads (Pure)

Event tourism partnership evolution - Evidence from the Highlands of Scotland

Baum, T. G. & Joliffe, L. E., 2004, In: Tourism Today. 4, 3, p. 7-20 13 p.

Research output: Contribution to journal › Article › peer-review

Exploring equal value dispute procedures: Power and conflict under labour

Gilbert, K., 2004, In: Employee Relations. 26, 4, p. 392-403 11 p.

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Flexible friends? Lone parents and retail

Nickson, D. P., Warhurst, C., Dutton, E. & Lockyer, C. J., 2004, In: Employee Relations. 26, 3, p. 255-273 18 p.

Research output: Contribution to journal › Article › peer-review

13 Citations (Scopus)

Foreign direct involvement and sustainability of hotel industry development: an econometric model for capturing productivity spillovers

Baum, T. G. & Wong, K. Y., 2004, In: Tourism Economics.

Research output: Contribution to journal › Article › peer-review

Have TQM organisations adjusted their performance management (appraisal) systems? A study of UK-based TQM-driven organisations

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2004, In: TQM Magazine. 16, 6, p. 403-417 14 p.

Research output: Contribution to journal › Article › peer-review

17 Citations (Scopus)

HR performance evaluation in the context of TQM: a review of the literature

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2004, In: International Journal of Quality and Reliability Management. 21, 4, p. 377-396 19 p.

Research output: Contribution to journal › Article › peer-review

26 Citations (Scopus)

Imagination, creativity and HRD: an aesthetic perspective

Gibb, S., 2004, In: Human Resource Development Review. 3, 1, p. 53-74 21 p.

Research output: Contribution to journal › Article › peer-review

Participation, reflection and integration for business and lifelong learning : pedagogical challenges of the integrative studies programme at the University of Strathclyde Business School

Johnston, B. & Watson, A., 2004, In: Journal of Workplace Learning. 16, 1/2, p. 53-62 9 p.

Research output: Contribution to journal › Article › peer-review

23 Citations (Scopus)

Perspectives on the development of low cost airlines in South East Asia: Evidence from the regional press

Baum, T. G. & Kua, J., 2004, In: Current Issues in Tourism. 7, 3, p. 262-276 14 p.

Research output: Contribution to journal › Article › peer-review

16 Citations (Scopus)

Re-connecting the unemployed: information and communication technology and services for job seekers in rural areas

McQuaid, R., Lindsay, C. & Greig, M., 2004, In: Information, Communication and Society. 7, 3, p. 364-388 25 p.

Research output: Contribution to journal › Article › peer-review

File

277 Downloads (Pure)

Selecting hotel staff: why best practice doesn't always work

Lockyer, C. J. & Scholarios, D. M., 2004, In: International Journal of Contemporary Hospitality Management. 16, 2, p. 125-135 10 p.

Research output: Contribution to journal › Article › peer-review

Open Access

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52 Citations (Scopus)

801 Downloads (Pure)

Teams without teamwork: Explaining the call centre paradox

Thompson, P., Callaghan, G. & van der-Broek, D., 2004, In: Economic and Industrial Democracy. 25, 2, p. 197-218 21 p.

Research output: Contribution to journal › Article › peer-review

45 Citations (Scopus)

The role of trust in safety management

Burns, C. & Flin, R., 2004, In: Human Factors and Aerospace Safety. 4, 4, p. 227-287 60 p.

Research output: Contribution to journal › Article › peer-review

22 Downloads (Pure)

Understanding industrial relations: the contribution of Shirley Lerner

Gennard, J., 2004, In: Croner Human Resources and Employment Review. 2, 4, p. 222-228 6 p.

Research output: Contribution to journal › Article › peer-review

UNI Europa Graphical's approach to the co-ordination of national level collective bargaining within a European context

Gennard, J., 2004, In: Employee Relations. 26, 5, p. 531-549 18 p.

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Work-life balance and the software worker

Scholarios, D. M. & Marks, A., 2004, In: Human Resource Management Journal. 14, 2, p. 54-74 20 p.

Research output: Contribution to journal › Article › peer-review

118 Citations (Scopus)

2003

Generalized cost-effectiveness analysis for national-level priority-setting in the health sector

Hutubessy, R., Chisholm, D., Tan-Torres Edejer, T., Adam, T., Baltussen, R., Evans, D., Johns, B., Lauer, J. & Murray, C., 19 Dec 2003, In: Cost Effectiveness and Resource Allocation. 1, 13 p., 8.

Research output: Contribution to journal › Article › peer-review

Open Access

File

394 Citations (Scopus)

32 Downloads (Pure)

Evaluating the quality of public governance: indicators, models and methodologies

Bovaird, T. & Löffler, E., 1 Sept 2003, In: International Review of Administrative Sciences . 69, 3, p. 313-328 16 p.

Research output: Contribution to journal › Article › peer-review

212 Citations (Scopus)

Unemployment duration and employability in remote rural labour markets

Lindsay, C., McCracken, M. & McQuaid, R., Apr 2003, In: Journal of Rural Studies. 19, 2, p. 187-200 14 p.

Research output: Contribution to journal › Article › peer-review

56 Citations (Scopus)

The state of the field in UK management research: reflections of the research assessment exercise (rae) panel

Bessant, J., Birley, S., Cooper, C., Dawson, S., Gennard, J., Gardiner, M., Gray, A. I. & Jones, P., Mar 2003, In: British Journal of Management. 14, 1, p. 51-68 17 p.

Research output: Contribution to journal › Article › peer-review

51 Citations (Scopus)

The labour of aesthetics and the aesthetics of organisation

Witz, A. M., Warhurst, C. & Nickson, D. P., 1 Feb 2003, In: Organization. 10, 1, p. 33-54 21 p.

Research output: Contribution to journal › Article › peer-review

460 Citations (Scopus)

Animal magic: Nigel Nicholson and evolutionary psychology

Thompson, P., 2003, In: British Journal of Management. 14, 4, p. 373-375 2 p.

Research output: Contribution to journal › Article › peer-review

7 Citations (Scopus)

Anticipatory socialisation of graduates into professions through recruitment and selection

Scholarios, D., Lockyer, C. & Johnson, H., 2003, In: Career Development International. 8, 4, p. 182-197 15 p.

Research output: Contribution to journal › Article › peer-review

48 Citations (Scopus)

A TQM approach to HR performance evaluation

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2003, In: European Management Journal. 21, 3, p. 323-337 14 p.

Research output: Contribution to journal › Article › peer-review

29 Citations (Scopus)

'A unique working environment': health, sickness and absence management in UK call centres

Taylor, P., Baldry, C., Bain, P. & Ellis, V., 2003, In: Work, Employment and Society. 17, 3, p. 435-458 23 p.

Research output: Contribution to journal › Article › peer-review

77 Citations (Scopus)

Bringing in the excluded? Aesthetic labour, skills and training in the new economy

Nickson, D. P., Warhurst, C., Cullen, A. M. & Watt, A., 2003, In: Journal of Education and Work. 16, 2, p. 185-203 18 p.

Research output: Contribution to journal › Article › peer-review

Disconnected capitalism: or why employers can't keep their side of the bargain

Thompson, P., 2003, In: Work, Employment and Society. 17, 2, p. 359-378 19 p.

Research output: Contribution to journal › Article › peer-review

342 Citations (Scopus)

Employee relations public policy developments 1997-2001: a break with the past?

Gennard, J., 2003, In: Employee Relations. 24, 6, p. 581-594 13 p.

Research output: Contribution to journal › Article › peer-review

12 Citations (Scopus)

Evaluación del desempeño: reflexión desde una perspectiva de género

Rodriguez, J. K., 2003, In: Ciencia y Sociedad. 28, 2, p. 187-205 18 p.

Research output: Contribution to journal › Article › peer-review

Evaluating job knowledge criterion components for use in classification research

Zeidner, J., Scholarios, D. & Johnson, C. D., 2003, In: Military Psychology. 15, 2, p. 97-116 19 p.

Research output: Contribution to journal › Article › peer-review

2 Citations (Scopus)

Fantasy island: a labour process critique of the 'age of surveillance'

Thompson, P., 2003, In: Surveillance and Society. 1, 2, p. 138-151 13 p.

Research output: Contribution to journal › Article › peer-review

49 Citations (Scopus)

Island tourism and sustainability: a case study of the Lakshadweep Islands

Kokkranikal, J., MacLellan, R. & Baum, T., 2003, In: Journal of Sustainable Tourism. 11, 5, p. 426-447 21 p.

Research output: Contribution to journal › Article › peer-review

62 Citations (Scopus)

Line manager involvement in learning and development: Small beer or big deal?

Gibb, S., 2003, In: Employee Relations. 25, 3, p. 281-293 12 p.

Research output: Contribution to journal › Article › peer-review

45 Citations (Scopus)

Local responses to long-term unemployment: delivering access to employment in Edinburgh

Lindsay, C. & Sturgeon, G., 2003, In: Local Economy. 18, 2, p. 159-173 15 p.

Research output: Contribution to journal › Article › peer-review

12 Citations (Scopus)

Performance management: TQM versus HRM - lessons learned

Gennard, J., Soltani, E., Van Der Meer, R. B. & Williams, T. M., 2003, In: Management Research News. 26, 8, p. 38-49 11 p.

Research output: Contribution to journal › Article › peer-review

1 Citation (Scopus)

Promoting family-friendly policies: is the basis of the government's ethical standpoint viable

Cunningham, I. R., James, P. & Roper, I., 2003, In: Personnel Review. 32, 2, p. 211-230 19 p.

Research output: Contribution to journal › Article › peer-review

11 Citations (Scopus)

Ryanodine receptors of pancreatic beta-cells mediate a distinct context-dependent signal for insulin secretion

Bruton, J. D., Lemmens, R., Shi, C. L., Persson-Sjogren, H., Westerblad, H., Ahmed, M., Pyne, N. J., Frame, M. J., Furman, B. L. & Islam, M. S., 2003, In: FASEB Journal. 17, p. 301-303 3 p.

Research output: Contribution to journal › Article › peer-review

56 Citations (Scopus)

Subjective norms: effects on job satisfaction

Lam, T., Baum, T. & Pine, R., 2003, In: Annals of Tourism Research. 30, 1, p. 160-177 17 p.

Research output: Contribution to journal › Article › peer-review

40 Citations (Scopus)

Subterranean worksick blues: humour as subversion in two call centres

Taylor, P. & Bain, P. M., 2003, In: Organization Studies. 24, 9, p. 1487-1509 22 p.

Research output: Contribution to journal › Article › peer-review

214 Citations (Scopus)

The Women can be moved to fill in the gaps': New production concepts, gender and suppliers

Newsome, K. J., 2003, In: Gender, Work and Organization. 10, 3, p. 320-341 21 p.

Research output: Contribution to journal › Article › peer-review

9 Citations (Scopus)

What do we talk about when we talk about mentoring? Blooms and thorns

Gibb, S., 2003, In: British Journal of Guidance and Counselling. 31, 1, p. 40-49 9 p.

Research output: Contribution to journal › Article › peer-review

9 Citations (Scopus)

Work-life imbalance in call centres and software development

Baldry, C. J., Hyman, J. D., Scholarios, D. M. & Buizel, D., 2003, In: British Journal of Industrial Relations. 41, 2, p. 215-239 24 p.

Research output: Contribution to journal › Article › peer-review

89 Citations (Scopus)

2002

Hotel repositioning through property renovation

Hassanien, A. & Baum, T., 31 Dec 2002, In: Tourism and Hospitality Research. 4, 2, p. 144-157 13 p.

Research output: Contribution to journal › Article › peer-review

Waiting for Godot: The contribution of the European Common Assessment Frameowrk to leadership development in UK local government

Loeffler, E., 31 Dec 2002, In: Local Governance. p. 235-244 10 p.

Research output: Contribution to journal › Article › peer-review

Moving from excellence models of local service delivery to benchmarking 'good local governance'

Bovaird, T. & Löffler, E., 1 Mar 2002, In: International Review of Administrative Sciences . 68, 1, p. 9-24 16 p.

Research output: Contribution to journal › Article › peer-review

87 Citations (Scopus)

Work organization, control and the experience of work in call centres

Taylor, P., Mulvey, G., Hyman, J. D. & Bain, P. M., Mar 2002, In: Work, Employment and Society. 16, 1, p. 133-150 18 p.

Research output: Contribution to journal › Article › peer-review

229 Citations (Scopus)

Finding a bowling partner: the role of stakeholders in activating civil society in Germany, Spain and the United Kingdom

Bovaird, T., Löffler, E. & Parrado-Díez, S., 1 Jan 2002, In: Public Management Review. 4, 3, p. 411-431 21 p.

Research output: Contribution to journal › Article › peer-review

11 Citations (Scopus)

Work, Employment And Organisation

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