Strathclyde Business School

  • United Kingdom

Research Output

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Proceeding
1994

Assessing marketing effectiveness - some preliminary results

Avlonitis, G., Kouremenos, A. & Gounaris, S., May 1994.

Research output: Contribution to conferenceProceeding

1995

Marketing orientation: a powerful, and fruitful, competitive edge for industrial marketers

Gounaris, S. & Avlonitis, G., 1995. 19 p.

Research output: Contribution to conferenceProceeding

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1201 Downloads (Pure)
1997

Company and market correlates of marketing orientation development: an empirical investigation

Avlonitis, G. & Gounaris, S., May 1997.

Research output: Contribution to conferenceProceeding

1999

What does marketing orientation mean in practice? some empirical evidence

Avlonitis, G., Gounaris, S. & Papavasiliou, N., May 1999. 26 p.

Research output: Contribution to conferenceProceeding

File
665 Downloads (Pure)
2000

An exploratory study in the understanding of consumers’ attitudes towards the internet

Avlonitis, G., Gounaris, S. & Papastathopoulou, P., May 2000.

Research output: Contribution to conferenceProceeding

2001

An integrative model of new service performance: evidence from the Greek financial services market

Papastathopoulou, P., Avlonitis, G. & Gounaris, S., 2001.

Research output: Contribution to conferenceProceeding

Market share and customer satisfaction: are they always related?

Gounaris, S., Avlonitis, G., Kouremenos, A., Papavasileiou, N. & Papastathopoulou, P., 2001.

Research output: Contribution to conferenceProceeding

What functions influence the success of new-to-the-market vs. ‘me-too’ retail financial services?

Papastathopoulou, P., Gounaris, S. & Avlonitis, G., May 2001.

Research output: Contribution to conferenceProceeding

2002

An exploratory investigation of the effect of formality on the content of the service elimination process

Gounaris, S., Papastathopoulou, P. & Avlonitis, G., May 2002.

Research output: Contribution to conferenceProceeding

2003

Exploring the relationship between task environment and market orientation adoption

Gounaris, S. & Avlonitis, G., May 2003.

Research output: Contribution to conferenceProceeding

2004

Employee service orientation: a broader conceptualisation and measurement

Frimpong, K. & Wilson, A., Sep 2004.

Research output: Contribution to conferenceProceeding

Identifying the antecedences of service elimination performance

Gounaris, S., Papastathopoulou, P. & Avlonitis, G., May 2004.

Research output: Contribution to conferenceProceeding

2005

Identity in collaboration: a review of literature

Zhang, Y., 2005.

Research output: Contribution to conferenceProceeding

Identity in international collaborations: a discursive approach

Zhang, Y., 2005.

Research output: Contribution to conferenceProceeding

Service elimination decision-making and the product life cycle model: project servdrop

Gounaris, S., Papastathopoulou, P. & Avlonitis, G., 2005.

Research output: Contribution to conferenceProceeding

2006

Identity construction in an international joint venture: an exploratory case study

Zhang, Y. & Huxham, C., 2006.

Research output: Contribution to conferenceProceeding

2007

Identity and trust relations in international collaborations

Zhang, Y. & Huxham, C., Aug 2007.

Research output: Contribution to conferenceProceeding

Key account management effectiveness – a pilot relationship marketing perspective

Gounaris, S. & Tzempelikos, N., May 2007.

Research output: Contribution to conferenceProceeding

Linking different types of ICT adoption conditions to their performance outcome

Papastathopoulou, P., Gounaris, S. & Avlonitis, G., 2007.

Research output: Contribution to conferenceProceeding

Organizational antecedents of ERP user acceptance

Gounaris, S. & Papadakis, G., 2007.

Research output: Contribution to conferenceProceeding

The role of innovation attributes on consumers decision to adopt Internet banking services: empirical evidence from Greece

Koritos, C., Gounaris, S. & Papastathopoulou, P., 2007.

Research output: Contribution to conferenceProceeding

Criteria for identifying key accounts and business performance - are they linked?

Gounaris, S. & Tzempelikos, N., May 2008.

Research output: Contribution to conferenceProceeding

2009

Identity dynamics in international collaborations

Zhang, Y., Jul 2009.

Research output: Contribution to conferenceProceeding

Key account management orientation and its implications: a conceptual and empirical examination

Tzempelikos, N. & Gounaris, S., 2009.

Research output: Contribution to conferenceProceeding

Person place congruency in online shopping contexts

Gounaris, S., Koritos, C. & Kostopoulos, G. G., 2009.

Research output: Contribution to conferenceProceeding

2010

Dimensions of giving – from 'going it alone' to the embedding of giving and philanthropy within social structures

Pharaoh, M. & Shaw, E., Sep 2010.

Research output: Contribution to conferenceProceeding

Measuring relationship marketing orientation as a higher order factor structure: evidence from b2b markets

Tzempelikos, N. & Gounaris, S., Jun 2010.

Research output: Contribution to conferenceProceeding

Scratch my back and I will scratch yours: the impact of other customers on customer citizenship behaviour

Yi, Y., Gong, T. & Lee, H., 2010, p. 102-102. 1 p.

Research output: Contribution to conferenceProceeding

The development and validation of a customer value co-creation behavior scale

Yi, Y. & Gong, T., Sep 2010.

Research output: Contribution to conferenceProceeding

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21 Downloads (Pure)
2011

Cross-sector collaboration and opportunities for entrepreneurship in weaker regions

MacKenzie, N. & Jones-Evans, D., Jun 2011, (Unpublished).

Research output: Contribution to conferenceProceeding

Exploring co-creation networks: creating balanced centricity within a public transport service

Jaakkola, E. & Alexander, M., 15 Jun 2011.

Research output: Contribution to conferenceProceeding

Open Access
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187 Downloads (Pure)

Exploring collective identity work in international collaborations

Zhang, Y. & Huxham, C., Jul 2011.

Research output: Contribution to conferenceProceeding

Exploring value co-creation within networks: actor-to-actor service provision within a public transport service system

Alexander, M. & Jaakkola, E., 2 Sep 2011. 19 p.

Research output: Contribution to conferenceProceeding

Open Access
File
65 Downloads (Pure)

Why social innovators should embrace the ‘open’ paradigm

Chalmers, D., 5 Jul 2011, (Unpublished).

Research output: Contribution to conferenceProceeding

2012

Conceptualisation and empirical validation of key account management orientation

Tzempelikos, N. & Gounaris, S., 2012.

Research output: Contribution to conferenceProceeding

IMO diffusion, employee outcomes and perceived service quality

Boukis, A., Gounaris, S. & Kaminakis, K., 2012.

Research output: Contribution to conferenceProceeding

The importance of store manager's IMO for contact employees' extra-role performance

Konstantinos, L., Boukis, A., Gounaris, S. & Kaminakis, K., 2012.

Research output: Contribution to conferenceProceeding

The outcomes of internal service recovery effort

Gong, T., Yi, Y. & Choi, J. N., 7 Jun 2012, p. 87-87. 1 p.

Research output: Contribution to conferenceProceeding

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10 Downloads (Pure)
2013

Organizational practices reducing the negative impact of customer non-compliance: an empirical study

Kostopoulos, G., Gounaris, S. & Rizomyliotis, I., 4 Jun 2013.

Research output: Contribution to conferenceProceeding

The emergence of collective corporate entrepreneurial identity: an identity work and practice perspective

Biniari, M. & Zhang, Y., Aug 2013.

Research output: Contribution to conferenceProceeding

Value co-creation characteristics and creativity-oriented customer citizenship behavior

Gong, T., Choi, J. N. & Wilson, A., Jul 2013, p. 56-56. 2 p.

Research output: Contribution to conferenceProceeding

Open Access
File
875 Downloads (Pure)
2014