Improved user experience of the Europeana Digital Library through user-centred evaluations

Impact: Impact - for External PortalCulture and creativity, Public understanding, information and debate


Europeana is the official European Union internet portal for cultural heritage located in European heritage institutions. Based on their research on user centred evaluations of information systems and Digital Library development, Strathclyde researchers were selected to evaluate the user experience of Europeana version 1.0. A series of user studies involving 89 people in 4 countries led to design recommendations based on Strathclyde’s research which were incorporated into a new Europeana user interface (Europeana v2.0) leading to significant improvements in search capability and information access for users. Consequently, the latest version of Europeana is used by almost 4 million unique visitors from 241 countries who now benefit from increased user experience.
Impact statusOpen
Category of impactCulture and creativity, Public understanding, information and debate
Impact levelBenefit


  • REF2014 impact case study