The Global Sourcing of Business Services- Recent Trends and Developments

Taylor, P. (Keynote/plenary speaker)

Activity: Participating in or organising an event typesParticipation in workshop, seminar, course

Description

Keynote contribution on ‘The Global Sourcing of Business Services- Recent Trends and Developments’ , to SSON Contact Centre Excellence, Double Tree Hilton, Victoria, London, 1 July
Period1 Jul 2014
Event typeConference
LocationLondon, United Kingdom

Keywords

  • call centre
  • contact centre
  • offshoring
  • onshoring
  • nearshoring
  • globalisation