Simple Devices for Complex Work? The Introduction of Everyday Technologies and their Impact on Employment Relations in Social Care Settings in the U.K.

Description

Our paper focuses on the introduction of technologies, namely, the everyday smartphone, into the context of social care workers’ daily routines. Our main concern is to understand how workers and management frame the transfer of digital skills acquired from using everyday consumer devices to a care setting. We focus on the integration of a simple device into a complex setting that is highly standardized in terms of regulation, quality management, and work organization, usually under-resourced, and where for staff often no shift resembles the last given the relational character of care work. We ask how the integration of an everyday technology shapes and is shaped by the existing employment relationship, the conditions of work and social and material relations at work. We present the findings of a qualitative inquiry conducted during the pandemic context in Scotland in four nonprofit care organisations.

Period	27 Jun 2024 → 30 Jun 2024
Event title	20th ILERA World Congress NYC, USA
Event type	Conference
Location	New York City, United StatesShow on map
Degree of Recognition	International