Mediators' Institute of Ireland Conference

Activity: Participating in or organising an event typesParticipation in workshop, seminar, course


Working with emotions in mediation “Negotiators—especially those trained in law—commonly address this problem by trying to exclude emotions from negotiation and to focus solely on so‐called objective, rational factors, such as money.” (Leonard Riskin) What should mediators do about feelings? This session presents a simple, practical model for working with emotions in mediation. It starts by examining three key areas: • The relationship between cognition and emotion in perception • The importance of a range of emotions, starting with anger, in contributing to conflict • The potential for emotional self-regulation (described by Daniel Goleman as the 'Master Aptitude') to be harnessed and supported by mediators. It then introduces ‘the grid', designed to help practitioners develop emotional fluency, enhancing their understanding of their own and their clients' emotional responses. The workshop is suitable for practitioners at all stages, from learners to experienced. Presented by Professor Charlie Irvine, Director of Scotland's first Masters course in Mediation and Conflict Resolution – - this workshop draws on Charlie’s chapter in ‘The Choreography of Resolution’ a new collection exploring the links between conflict and creativity (edited by Michelle LeBaron, Andrew Floyer Acland and Carrie MacLeod and published by the American Bar Association).
Period8 Nov 2013
Event typeConference
LocationDublin, IrelandShow on map


  • Emotions, mediation, conflict resolution,