Keynote presentation on ‘The Globalisation of Call Centres – Combatting the Race to the Bottom’, Unite the Union, Globalisation School, Esher, 17 July 2013

Taylor, P. (Contributor)

Activity: Talk or presentation typesOral presentation

Description

Keynote presentation on ‘The Globalisation of Call Centres – Combatting the Race to the Bottom’, Unite the Union, Globalisation School, Esher, 17 July 2013
Period17 Jul 2013
Held atUnite the Union, United Kingdom

Keywords

  • globalisation
  • offshoring
  • global service delivery
  • race to the bottom
  • trade unions