Keynote presentation on ‘The Future of Sourcing’, to Contact Centre Association Annual Convention, Glasgow Royal Concert Hall, 9 November

Taylor, P. (Contributor)

Activity: Talk or presentation typesOral presentation

Description

‘The Future of Sourcing’, to Contact Centre Association Annual Convention, Glasgow Royal Concert Hall, 9 November
Period9 Nov 2011
Held atCustomer Contact Association

Keywords

  • call centre
  • contact centre
  • BPO
  • global service delivery
  • global sourcing