Invited research seminar on Innovation in Contact Centres and invited lecture to postgraduate students on Business Process Outsourcing, 12 December 2007, Lancaster University.

van der Meer, R. (Invited speaker)

Activity: Participating in or organising an event typesParticipation in workshop, seminar, course

Description

Invited research seminar on Innovation in Contact Centres and invited lecture to postgraduate students on Business Process Outsourcing, 12 December 2007, Lancaster University.
Period12 Dec 2007
Event typeConference
LocationLancaster, United Kingdom